Internal Audit Manager

Docusign • Chicago, IL

2d • $111,900 - $153,900 • Hybrid

About The Position

As an Internal Audit Manager, you have a great understanding of the profession. In this role, you will help transform the maturity of our Internal Audit Department. We are building processes, implementing tools, and enhancing our effectiveness. As an Internal Audit Manager, you will have shared responsibility to ensure that Docusign is current and consistent with all relevant regulations and standards. You have in-depth knowledge of business processes and a strong motivation to contribute to the achievement of an efficient audit process and compliance for the company. The overall Internal Audit department includes the corporate SOX compliance program, ISO Audit, Operational Business Process Audits, Operational IT/Technology Audits, Enterprise Risk Management, Fraud Risk Assessments, whistleblower investigations, sales certifications, and executive reporting. You will be responsible for planning, scoping, process managing, and completing Docusign’s SOX business process audit, as well as supporting other audit projects, as needed. This team member will work closely with the SOX leader and a broad spectrum of teams which may also include collaborating with partners or subject matter experts in disciplines outside of the auditor's general area of expertise. This role will be essential to building a cohesive Internal Audit team that will span geographies and time zones.
This position is an individual contributor role reporting to the Director, Internal Audit.

Requirements

• Bachelor's degree in Accounting, Finance, or related field
• 8+ years of relevant experience
• Experience with audit principles, such as risk assessments, materiality, independence, and sufficiency of audit evidence
• Experience with relevant regulations and industry standards (e.g., SSAE 18/SOC, COSO, COBIT)
• CPA, CIA, CISA, CISSP or other globally-recognized security, compliance, or audit certifications

Nice To Haves

• Previous Senior Associate or Manager experience in a Big 4 or public accounting environment
• SOX, ISO27001, SOC or other compliance engagement experience
• Demonstrated experience or strong interest in leveraging AI, data analytics, and automation to enhance audit efficiency, particularly in SOX testing and compliance workflows
• Direct experience working with a Software-as-a-Service (SaaS) solution-based technology company
• Capable of performing risk assessments and identifying key business and financial risks
• Strong project management competency
• Passion for audit, information security, governance, risk, and compliance
• Experience with projects involving coordinated efforts across large cross-functional teams
• Awareness of people versus technology as security factors
• Excellent analytical and communication skills
• Ability to maintain composure in critical situations
• Ability to build productive cross-functional relationships
• Ability to prioritize internal stakeholder and business partner satisfaction
• Self-sufficient to handle and prioritize workload

Responsibilities

• Lead SOX Business Process audits as well as business process reviews throughout Docusign operations
• Present and communicate status and issues to senior management, including reports and presentations on project findings and recommendations
• Assist in preparing the Internal Audit and SOX Annual Plan
• Diagnose financial risks and process improvement opportunities
• Develop close but independent working relationships with management in all areas of the business
• Develop recommendations to improve financial and operational controls
• Monitor process and policy changes throughout an organization
• Create and maintain documentation and workpapers in support of current controls, policies, standards, and procedures related to financial and operational audits
• Work directly with teams to develop auditable procedures to ensure ongoing compliance
• Educate teams about policy compliance and their assigned controls
• Identify gaps with controls assigned to Docusign teams
• Determine whether artifacts supplied by teams meet policy and control requirements
• Assist with Enterprise Risk Management and other risk assessments performed by the company
• Support Docusign's other Internal Audit programs, as needed (e.g., ISO, Fraud Risk Assessment, Operational Audit)
• Perform additional responsibilities and tasks as required and assigned

Benefits

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).
• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

What This Job Offers

• Job Type: Full-time
• Career Level: Manager