Internal Account Manager - 6 Months

Clinisys

1d • Remote

About The Position

Building an AI‑first organisation is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we build AI‑enabled, cloud‑based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier and safer communities. Operating across more than 30 countries, Clinisys expects all colleagues—regardless of role or function — to work confidently with AI‑enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve , must drive an AI first sense of purpose and urgency. Clinisys has built an unrivalled reputation for deploying complex diagnostic networks and academic centres – and is the only provider to repetitively deliver to all disciplines end-to-end – at scale. Fostering healthier communities. We're looking for an Internal Account Manager to drive growth within existing customer accounts by identifying opportunities for additional software, services, training, licences, and hardware. Working closely with Account Managers, Regional Business Development Directors, and the Growth Enablement Team, you'll prepare quotes and proposals, support sales activities, and help deliver an excellent customer experience.

Requirements

• Bachelor's degree in Business, Healthcare, or related field, or equivalent experience.
• 2+ years' experience in sales, account management, or complex customer service.
• Strong communication and relationship-building skills.
• Highly organised with the ability to manage multiple priorities.
• Customer-focused with a passion for sales and service.
• Proactive problem-solver who thrives in a fast-paced environment.
• Comfortable working across cross-functional teams.
• Proficient in Microsoft Office and Teams.
• Working knowledge of Artificial Intelligence (AI) technologies and the ability to leverage them to improve processes and outcomes.
• A core understanding of AI concepts is required and must be able to demonstrate the use of AI tools in a professional setting.

Nice To Haves

• Software or Medical Technology sales within the UK healthcare market.
• Supporting bids, proposals, and commercial responses.
• Public sector, IT, or IT services commercial experience.
• Experience using NetSuite CRM and Loopio.

Responsibilities

• Build and maintain strong relationships with existing customers.
• Drive revenue growth through add-on sales opportunities.
• Prepare and manage quotes, proposals, and sales orders.
• Collaborate with internal teams to ensure timely and accurate customer support.
• Support forecasting, reporting, and commercial activities.
• Complete supplier questionnaires and security assessments.
• Coordinate opportunity scoping, pricing discussions, and proposal development.
• Maintain knowledge of products, NetSuite, and Loopio.

Benefits

• Onboarding includes attending the office on the first day for identity verification, documentation completion, IT equipment receipt, team introductions, and policy orientation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level