ECHO Internship - Year Round

CME Group•Aurora, CO

5d•Onsite

About The Position

CME Group is looking for a year round intern to work as part of the Exchange Connectivity & Hosting Operations team supporting the onboarding and ongoing management of customers at our data center facility in Aurora, IL. The ideal candidates are working on degrees in Information Technology and/or Engineering.

Requirements

Enrolled in degree programs related to Information Technology, Engineering Sciences, Business or Finance
Strong communications and customer support skills required
Candidate must have their own transportation to Aurora by car
Candidate must have a flexible schedule as all hours are weekday evenings and Saturday day shift.
Available 15-20 hours a week
Local to Aurora/ Chicago area
Candidate must have their own transportation to Aurora by car
Candidate must have a flexible schedule as all hours are weekday evenings and Saturday day shift.
Available 15-20 hours a week
Local to Aurora/ Chicago area
Can only consider candidates who are legally authorized to work in the United States without sponsorship assistance (CPT, H1B, F1, L etc.)

Nice To Haves

Google Workspace and Smartsheet experience are a bonus

Responsibilities

Provides customer support weekday evenings and weekends to provide secure access for visitors of the data center
Accurately record Start and Stop times for billing and staffing needs
Assist Remote Hands engineers in supporting Customer work requests in the data center
Identify and report issues related to policies and procedures in the data center
Perform monthly statistical reporting of space and power usage metrics
Complete projects and update documentation as needed