Customer Service Internship - Year-Round
About The Position
As a Customer Service Intern at Uline, you will work alongside full-time support professionals to deliver the legendary experience Uline customers love. This on-site internship in a collaborative, best-in-class contact center aims to strengthen your skills. You will learn about Uline’s products, systems, processes, and customers through hands-on work, develop your career with one-on-one peer mentoring, and build strong relationships in an in-person setting. Uline is a family-owned company and North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. The company is committed to providing businesses with the highest quality, in-stock products and an exceptional customer experience, ensured by a dedicated team working together for fast, reliable delivery and legendary customer service.
Requirements
- This full-time internship is open to Junior and Senior college students only.
- Experience with Microsoft Office.
- Excellent communication and organizational skills with a strong work ethic.
- Available to work 15 hours / week during the school year.
Responsibilities
- Guide and process customer orders and account inquiries using world-class technology.
- Build business relationships with customers over phone, email and chat.
- Help customers navigate Uline's website and online ordering.
Benefits
- Gain professional work experience by executing meaningful business projects.
- Dedicated mentor assigned specifically to you.
- Potential opportunity to work with us full-time upon graduation.
- Join a positive, collaborative work environment.
- Several outings and networking events.
- First-class fitness center and beautifully maintained walking trails.
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Number of Employees
1,001-5,000 employees
