Intern- Rose & Alfred Miniaci Performing Arts Center

Broward Center for the Performing Arts•Fort Lauderdale, FL

6d•Onsite

About The Position

Gain practical experience in performing arts event services by learning how events are planned, coordinated, and supported from initial client inquiry through event-day execution. The intern will develop skills in venue management, event staffing, contracts, administrative support, attendance reporting, customer service, and front-of-house operations while working collaboratively with Event Services staff.

Requirements

Ability to maintain a physical presence at designated work locations.
Maintain regular attendance and punctuality.
Ability to work a flexible schedule including nights, weekends, holidays, and events.
Able to communicate effectively in English, both in writing and verbally.
Ability to adapt to changing priorities and deadlines.
Good interpersonal skills including excellent written and verbal communication skills.
Excellent time and task management skills.
Pursuing a degree in Arts Administration, Event Management, Business or related field.
College Senior or recent graduate (within 1 year).
Provide a cover letter to be uploaded with resume and application.
Address the following questions in the cover letter: How do you see this internship aligning with your personal, educational and/or career goals.
Submit proof of the highest level of completed education as an attachment with the application.

Nice To Haves

Understand how building services support event readiness and guest comfort.
Learn how staffing levels and public-safety support are coordinated based on event requirements.
Document inquiries accurately and provide organized details to the Event Manager for follow-up.
Support accurate departmental records and post-event reporting.
Contribute to a smooth event experience.
Ensure accurate execution of rental contracts and ticketing riders.
Gain professional skills, including the ability to work collaboratively with others, professional conduct, ethics, and general operations.
Develop team building skills, with ability to work with all levels and roles of an organization effectively.
Work as part of the team to provide support to ensure reliability and efficiency with processes.
Understand the needs of the customer (internal & external) and act accordingly to create an exceptional experience.
Work as a collaborative member of a group contributing to the overall mission, strategies, and goals.
Take ownership of deliverables and actions and contribute value to the organization.
Accept responsibility for actions and outcomes.

Responsibilities

Prepare, submit, and track event-related work orders, including HVAC and custodial requests.
Assist with event staffing needs, including police detail requests.
Answer incoming calls professionally, gather key information from potential clients, and document inquiries accurately.
Assist with maintaining and reporting show-related attendance data and other event information.
Provide hands-on support during events, including front-of-house operations, catering coordination, and client communication.
Build customer service, teamwork, accountability, and problem-solving skills through interaction with clients, guests, staff, vendors, and venue partners.
Learn the process for preparing and executing rental contracts and building ticketing riders.
Gather, document, and communicate event, client, venue, and ticketing information.