Intern, Volunteerism Marketing & Operations-Remote

American Heart Association • Dallas, TX

5d • Remote

About The Position

The American Heart Association’s Internship Program offers college students hands-on experience at a nonprofit, voluntary health organization. Under the supervision and mentorship of the Association’s Volunteerism team, the intern will support volunteer engagement and content management across national initiatives, including volunteer communications and resource development, volunteer recognition initiatives such as National Volunteer Week, and youth engagement through Heart Clubs and the National Youth Leadership Council.

Working with the Volunteerism team, the intern will help turn volunteer engagement goals into practical resources, presentations, digital content, and other materials for staff and volunteers. The intern will also support high school and college student volunteers by coordinating and facilitating virtual onboarding sessions, leading year-end feedback meetings, and helping improve the Heart Club volunteer experience. The internship is remote, runs from January 25, 2027, through May 7, 2027, and pays $23.00 per hour. The overview lists 20–25 hours per week, while the qualifications specify minimum availability of 25 hours per week, Monday through Friday between 8:30 a.m. and 5:00 p.m. ET or CT.

Requirements

• Must be legally authorized to work in the United States for any employer without sponsorship, now or in the future; remote work must be performed inside the United States.
• Reliable WiFi connection required.
• Minimum availability of 25 hours per week, Monday through Friday between 8:30 a.m. and 5:00 p.m. ET or CT.
• Strong writing, website copywriting, copyediting, and verbal communication skills, with the ability to adapt messaging for different audiences and channels.
• Detail-oriented and organized, with the ability to manage multiple content assignments, deadlines, and follow-up communications.
• Demonstrated interest and involvement in volunteerism and student-run organizations.
• Comfort communicating professionally and promptly with volunteers by phone, email, and on Teams or Zoom.
• Ability to conduct independent research and translate findings into actionable recommendations.
• Demonstrated effective one-on-one and group communication skills.
• Ability to work professionally in a corporate or nonprofit environment and assume responsibility for guiding projects and programs.
• Ability to work independently in a remote environment.

Nice To Haves

• College seniors and graduate students studying communications, marketing, public relations, nonprofit management, business, or a related field are preferred.
• Experience with content or design tools such as Canva or Figma is preferred.
• Familiarity with Salesforce Marketing Cloud or Salesforce CRM is a plus.
• A letter of recommendation from a professor, employer, or supervisor is preferred.

Responsibilities

• Draft, edit, and proofread content for websites, social media, emails, newsletters, volunteer messaging, and other communications.
• Create and update visual content, templates, and digital assets using tools such as Canva or Figma.
• Communicate professionally with external volunteers by phone and email to share information, answer questions, and support engagement.
• Maintain content calendars, contact lists, communication records, and other internal tracking tools.
• Support email and audience communications in Salesforce Marketing Cloud and maintain volunteer information in Salesforce CRM, as needed.
• Prepare slide decks, communication recaps, reports, and materials for volunteer meetings, presentations, and training webinars.
• Assist with special projects that strengthen volunteer engagement, content quality, and communication processes.
• Support volunteer communications and resource development, volunteer recognition initiatives, and youth engagement through Heart Clubs and the National Youth Leadership Council.
• Coordinate and facilitate virtual onboarding sessions for high school and college student volunteers.
• Lead year-end feedback meetings and help enhance the Heart Club volunteer experience.

Benefits

• Access to Heart U, the Association’s online university, with more than 100,000 resources.
• Professional development and training.
• Opportunity to join Employee Resource Groups or participate in the professional mentoring program.
• Opportunity to participate in Teladoc General Medical and Behavioral Health programs.
• Access to the Employee Assistance Program at no cost for employees and family members.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed