Intern, User Experience - Masters level

Realtor.com Careers•Austin, TX

20h•Hybrid

About The Position

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Location: Austin, TX, USA Internship Duration: 11 Weeks (Summer 2026) Start your future with Realtor.com® At Realtor.com, we’re driven by a purposeful vision: to help more Americans find their way home. Homeownership is inherent to the American Dream, and we’re in the business of fulfilling those dreams. We’re building the No. 1 open real estate marketplace, and for more than 25 years, we’ve helped millions of people successfully navigate the journey to home. Join us next summer and be part of the team that’s reshaping how people find, buy, sell, and live in their homes. Our Summer Internship Program is more than a resume builder—it's a launchpad. Whether you're exploring your interests or deepening your skills, you’ll gain real-world, hands-on experience that matters. You won’t sit on the sidelines. Instead, you’ll join us in setting big goals and going after them. You’ll be given the space to bring great ideas to life, and you’ll lean into your curiosity and creativity to experiment and question the status quo, learning from every experience as you go. With mentorship from experienced professionals and the freedom to share your ideas, you’ll expand your knowledge and impact, make connections with talented and passionate people, and take a bold step toward your future. Throughout our 11-week program, you will: Work on real, high-impact projects that contribute to our mission and core business Collaborate across teams, learning from professionals in tech, product, marketing, and more Attend executive speaker series and team-led workshops for a deep dive into our business Engage in networking events and mentorship opportunities Give back through volunteer opportunities with our community partners Gain exposure to our inclusive culture, where innovation and individuality are celebrated. At Realtor.com®, you’ll join a supportive environment where you’re encouraged to grow, challenged to think differently, and inspired to make a difference. Are you passionate about understanding people? Do you want to play a key role in shaping how we learn about the experiences of our customers? If you’re eager to grow your skills while contributing to an innovative real estate tech company, this internship is for you. Join us as our next User Experience Research Intern and help transform the world of real estate—one home at a time.

Requirements

Some experience designing and conducting research (in-person and remote) and be able to show how your work has had an impact on product roadmaps and/or informed design decisions.
Experience with a variety of qualitative and quantitative research techniques, along with the knowledge of when and why to apply them.
Experience sharing ideas on research design, analysis and summary with peers.
Have created effective ways of sharing your insights so they resonate and are impactful. (Reports, slide deck presentations etc.).
Experience crafting your own research questions, research objectives, interview guides.
Comfortable working with data of all kinds. Examples include gathering data, analyzing data, developing insights, creating research summaries, and curating research.
Familiarity with personas and user journey maps
Experience with facilitation (such as workshops, focus groups and trainings).
Experience in UX Design best practices, including hierarchy of information, accessibility, and product development/optimization.
Strong, clear communication skills—whether in meetings, presentations, or written deliverables.
Exemplifies a “We, Not Me attitude”

Responsibilities

Conduct end-to-end research with guidance from senior team members, applying both qualitative and quantitative methods to uncover what consumers truly need.
Partner with product, design and product marketing teams and other researchers to help develop a holistic understanding of the experiences that consumers and customers face.
Design and develop research studies, working to identify the best methodology in partnership with team members, executing with attention to detail and quality.
Synthesize research data, prepare reports, slide decks and summaries and be prepared to present research to product teams.
Plan and facilitate research, synthesis and insights workshops with cross-functional partners.
Influence your product team to look for and ask the right questions rather than rushing to answers and solutions.
Collaborate with, and learn from, the inclusive design and accessibility team in order to successfully adopt and incorporate inclusive methods into your research practice.