Intern, User Experience - Masters level

Realtor.com Careers•Austin, TX

9h•Hybrid

About The Position

Realtor.com® is seeking a User Experience Intern for the Summer of 2026. This 11-week program offers a launchpad for interns to gain real-world, hands-on experience. Interns will work on high-impact projects, collaborate across teams, attend executive speaker series and workshops, engage in networking and mentorship, and participate in volunteer opportunities. The role is designed for individuals passionate about understanding people and shaping customer experiences in the real estate tech industry. The internship is based in Austin, TX, with a hybrid schedule.

Requirements

Some experience designing and conducting research (in-person and remote) and be able to show how your work has had an impact on product roadmaps and/or informed design decisions.
Experience with a variety of qualitative and quantitative research techniques, along with the knowledge of when and why to apply them.
Experience sharing ideas on research design, analysis and summary with peers.
Have created effective ways of sharing your insights so they resonate and are impactful. (Reports, slide deck presentations etc.).
Experience crafting your own research questions, research objectives, interview guides.
Comfortable working with data of all kinds. Examples include gathering data, analyzing data, developing insights, creating research summaries, and curating research.
Familiarity with personas and user journey maps
Experience with facilitation (such as workshops, focus groups and trainings).
Experience in UX Design best practices, including hierarchy of information, accessibility, and product development/optimization.
Strong, clear communication skills—whether in meetings, presentations, or written deliverables.
Exemplifies a “We, Not Me attitude”

Responsibilities

Conduct end-to-end research with guidance from senior team members, applying both qualitative and quantitative methods to uncover what consumers truly need.
Partner with product, design and product marketing teams and other researchers to help develop a holistic understanding of the experiences that consumers and customers face.
Design and develop research studies, working to identify the best methodology in partnership with team members, executing with attention to detail and quality.
Synthesize research data, prepare reports, slide decks and summaries and be prepared to present research to product teams.
Plan and facilitate research, synthesis and insights workshops with cross-functional partners.
Influence your product team to look for and ask the right questions rather than rushing to answers and solutions.
Collaborate with, and learn from, the inclusive design and accessibility team in order to successfully adopt and incorporate inclusive methods into your research practice.