INTERN Software Quality Specialist

Nelnet Servicing • Lincoln, NE

12d

About The Position

Our Vision: We make dreams possible. Yes, we’re a student loan servicer. We’re also a technology company, idea incubator, start-up accelerator, and K-12 and higher education expert. At Nelnet, we’re so much more than what you think—and we’re just getting started. So, no matter what you want to do in life—build codes or build brands—we’re the best place to do it. Join Nelnet as an intern and do real work that matters to our business. All Nelnet interns receive one-on-one mentorship, competitive pay, casual dress, flexible schedule, intern-specific programming, and meaningful work experience. Apply to one of our internships today. Your career awaits.

Requirements

• Currently pursuing a Bachelor’s degree in Computer Science, Information Technology, or a related field.
• No prior professional experience required.
• Ability to stay organized and manage multiple tasks.
• Willingness to learn how to read and understand basic programming concepts.
• Interest in learning database querying skills (e.g., SQL, MongoDB).
• Ability to understand how business requirements relate to technical solutions.

Nice To Haves

• Familiarity with NBS products or exposure to software testing concepts is a plus.

Responsibilities

• Assist in defining testable user stories by helping draft basic test cases and acceptance criteria.
• Review automated test cases with guidance to understand how they support a continuous deployment process.
• Help monitor software logs, metrics, and performance data to identify potential issues or improvement opportunities.
• Support the triage, validation, and tracking of bugs or issues reported to the team.
• Participate in “after action” reviews to learn how the team improves QA practices.
• Assist in verifying that products meet UX design standards and accessibility guidelines.
• Observe and document opportunities to improve automated testing efficiency.
• Conduct manual and exploratory testing to validate software functionality and support automated test coverage.

What This Job Offers

• Career Level: Intern