Intern – Risk Solutions (FOI)

MedPro Group•Fort Wayne, IN

About The Position

The Intern – Risk Solutions (FOI) provides operational support to MedPro Group’s risk management team. The intern will gain knowledge of risk management systems and policy types, enter risk management education completions and premium credits into the policy management system, and respond to customer inquiries and requests in a timely manner. The role also supports Risk Consultants with live education programs and onsite risk assessments, assists with quality assurance reviews of risk management education materials and resources, and contributes to operational projects, standard operating procedures, and ongoing quality improvement efforts. Other duties and project work may be assigned. The intern must temporarily relocate to Fort Wayne, Indiana, and work 40 hours per week for approximately 8–10 weeks. MedPro Group is an Equal Opportunity Employer.

Requirements

  • Have completed at least one year of college in business or a related field, with at least one year remaining.
  • Have outstanding interpersonal, oral, and written communication skills.
  • Have organizational, time management, and multitasking skills.
  • Be willing and able to quickly grasp new concepts and learn new tasks.
  • Be proficient with Microsoft Office Suite.
  • Be authorized to work in the United States without requiring visa sponsorship, both now and in the future.
  • Temporarily relocate to Fort Wayne, Indiana, and work 40 hours per week for approximately 8–10 weeks.

Nice To Haves

  • Prior customer service experience.

Responsibilities

  • Gain knowledge of risk management systems and policy types.
  • Enter risk management education completions and premium credits in the policy management system.
  • Respond to customer inquiries and requests in a timely manner.
  • Provide operational support to Risk Consultants, including live education programs and onsite risk assessments.
  • Assist with quality assurance reviews of risk management education materials and resources.
  • Assist with operational team projects, development of standard operating procedures, and ongoing quality improvement efforts.
  • Assist with other duties and project work as assigned.
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