Intern - Product Marketing & Brand – Onboard Product (Summer 2027)

United Airlines•Chicago, IL

1d•Hybrid

About The Position

This internship opportunity is a part of the Product Marketing & Brand team. As an intern, you will utilize business intuition, project management, excellent communication and working knowledge of business tools in your day-to-day to contribute to projects that affect the onboard customer experience. You will also champion a small number of key initiatives directly, leveraging strategic thinking, analytical problem solving, and developing your presentation skills. The Onboard Product Design area supports the strategic planning, design and development of critical touchpoints in the overall customer experience onboard all United Airlines flights—aircraft interiors and seats, as well as onboard amenities (PJs, amenity kits, bedding, etc.) and partnerships. The team identifies new opportunities through competitive benchmarking, customer data, and market research. This position is a hybrid role including a combination of days worked in our Chicago office and remotely. This internship is designed solely to provide you with skill development and valuable work experience. This role will likely not be converted to a full-time position at United at the conclusion of the internship.

Requirements

Current undergraduate student pursuing a degree in Marketing, Business, communications, or a Quantitative discipline (Statistics, Engineering, Analytics, etc.)
Proven experience with Microsoft Excel and PowerPoint
Detail-oriented
Communication skills
Relationship management
Creativity
Must be legally authorized to work in the United States for any employer without sponsorship now and in the future
Successful completion of interview required to meet job qualifications
Reliable, punctual attendance is a crucial function of the position

Nice To Haves

Demonstrated understanding of the capabilities and limitations of generative AI tools and the ability to leverage AI effectively to support research, analysis, content creation, and problem-solving.
Applies critical thinking to validate AI-generated outputs while adhering to organizational policies related to responsible AI use, data privacy, and security.

Responsibilities

Collaborate with team members in the Product Marketing & Brand Department on cross-functional projects
Build relationships with internal stakeholders and external suppliers to ensure successful product launches
Seek and analyze data from a variety of sources to support decisions
Propose solutions to business questions, leveraging strategic thinking and data analysis
Share ideas and identify trends to help shape the “look and feel” of onboard products
Lead presentations to internal teams and/or leadership, providing clear updates on project progress, challenges, and next steps
Exposure to various project design steps to facilitate innovation
Manage multiple projects by balancing the competing demands for project scope, time and quality
Meet regularly with managers and stakeholders to provide status updates on projects
Prepare and deliver project briefings that translate complex information into actionable insights for stakeholders