Intern, Process Management - Summer 2027

Capital One • Toronto, ON

3d • Hybrid

About The Position

The Process Manager applies their skills to the design, management, and optimization of business processes. You’ll also get to join fun social networking events and connect with other Process Managers across the business. You will work with extended teams across the enterprise and supply chain structure to ensure that the bank’s business processes are performing optimally and that business strategies are implemented within quality, time and cost goals. We’re always looking for creative ways to offer digital solutions that make sense for our customers. With your help, we’ll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering.

Requirements

• Currently enrolled in an undergraduate degree or higher from an accredited Canadian University with an expected graduation date in or after 2027.

Nice To Haves

• Pursuing a bachelor’s degree/master's degree in Commerce, Business Administration, Engineering or a related field
• Familiarity with Lean/Six Sigma/Process Improvement tools & methodology
• Excellent strategic thinking, problem-solving skills and superior analytical skills
• Enjoy working in teams and collaborating with others
• Ability to adapt in a dynamic, ever-changing environment; being flexible and open to new ideas and requirements that will enable you to thrive.

Responsibilities

• Play a key role in Capital One’s lean transformation
• Collaborate with cross-functional teams as they execute marketing, operations, and other business strategies - ensuring we deliver exceptional products and services to our customers
• Apply management skills such as communications and change leadership to help drive key priorities like product launches, technology changes, and continuous improvement
• Use of various techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma
• Apply different methods for process improvements such as variation reduction, waste elimination, and risk mitigation techniques.

Benefits

• Competitive compensation package
• Comprehensive onboarding with opportunities to network with the Summer intern class and stay connected through the intern Slack channel
• Get paired up with a Buddy to help you navigate your way through Capital One
• Participate in professional development opportunities such as lunch and learns
• Participate in fun activities such as our workplace yoga sessions, happy hours, coffee chats
• Full coverage for spouses, domestic partners, and dependents
• Health and fitness center discounts
• Training and professional development programs

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed