Intern Physician Relations

Corewell Health • Grand Rapids, MI

1d • Onsite

About The Position

The Physician Relations team serves as a liaison between Corewell Health and community physician practices. It supports relationship management, issue resolution, electronic connectivity, education, and other efforts that help providers deliver care and remove barriers to care. The team works in alignment with Clinically Integrated Network strategies and, in coordination with Information Services, manages electronic connectivity for community providers and staff, including access requests and appropriate use of electronic tools.

The Intern Physician Relations role performs departmental support tasks, maintains clear documentation, contributes to process improvement and quality monitoring, and collaborates with team members to support continuity and coordination of services. The intern will help connect community practices to electronic tools, facilitate and verify access requests, manage databases and EpicCare Link requests, support training and communications, gather end-user feedback, coordinate reports, and assist with administrative projects such as the Physician Relations Golf Open. Applicants must reside in Michigan.

Requirements

• High school diploma or equivalent.
• Excellent written, verbal communication, and interpersonal skills.
• Time-management and organizational skills.
• Ability to work independently and be self-directed.
• Ability to work effectively and efficiently under tight deadlines, high volumes, and multiple interruptions.
• Ability and willingness to learn.
• Must reside in Michigan.

Nice To Haves

• Enrolled in a university pursuing an associate's or bachelor's degree in the area of accountability.
• Recent graduate of an associate's or bachelor's degree program.

Responsibilities

• Complete departmental support tasks as directed and maintain clear documentation of actions taken.
• Contribute to process analysis and recommend improvements when appropriate.
• Participate in quality monitoring and process improvement activities.
• Collaborate with colleagues to ensure continuity and coordination of services.
• Participate in safety initiatives and complete position- and unit-related safety competencies and requirements.
• Work with Physician Liaisons to connect community practices to the correct electronic tools.
• Facilitate access requests for non-employed physician providers and staff, including user attestations and verification of catalog requests.
• Manage EpicCare Link and Salesforce databases.
• Coordinate the EpicCare Link request process.
• Develop and maintain EpicCare Link training materials with Physician Relations and EpicCare Link analyst teams.
• Solicit end-user feedback to inform EpicCare Link application build adjustments and work with analysts on changes that improve the user experience.
• Develop end-user communications regarding downtime, new builds, and EpicCare Link changes.
• Generate and reconcile EpicCare Link reports on usage, orders, and referral data.
• Provide administrative coordination for the Physician Relations Golf Open and other projects as needed.

Benefits

• Comprehensive benefits package to support financial, health, and work/life balance goals, with eligibility determined by employment type and status.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and more.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: High school or GED