Intern - Performance Innovations

Hanover Insurance GroupWorcester, MA

About The Position

Our Personal Lines team is seeking exceptional college students for our Summer Internship Program which provides meaningful opportunities for personal and professional growth, as well as rewarding career path options.

Requirements

  • Currently enrolled in a bachelor's degree or advanced degree program
  • Understands & demonstrates the importance of developing and maintaining cooperative relationships at all levels of the organization, despite differing perspectives.
  • Possesses some level of knowledge within the discipline supported
  • Strong communication skills. The ability to effectively communicate to stakeholders
  • Analytical and problem solving skills.
  • Ability to commit to a full time 10-week internship program
  • Ability to work in the U.S. without requiring sponsorship now or in the future

Responsibilities

  • Review and interpret performance measures with business manager
  • In partnership with manager, determines process performance requirements and appropriate measures.
  • Supports manager to ensure that the effectiveness and efficiency of the process are improved.
  • Assist in conflict resolution.
  • Works with the manager to ensure people and skill requirements of the process are met.
  • Conduct research around process performance reports inside and outside the industry to inform the Process Leads.
  • Works with manager to understand financial impact, skill set requirements, and legal and compliance issues for a process.
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