Intern, Operations-Remote

American Heart Association•Dallas, TX
•Remote

About The Position

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us. The American Heart Association’s Internship Program provides college students an opportunity for hands-on experience in various facets for individuals interested in gaining work experience with a non-profit, voluntary health organization. The work the American Heart Association’s Global Corporate Relations (NCR) team does is integral to the American Heart Association. The NCR Operations team works diligently to find creative and informative solutions to support the NCR team. The NCR team is seeking an intern with a passion for project management and helping others through efficiency. Ideal candidates will be creative, possess graphic design skills, excel in written communication, and have strong attention to detail. The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as training and support locally and through our National Center. #TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn , Instagram , Facebook , X , and at heart.jobs .

Requirements

  • Candidates who are seniors or graduate students pursuing a degree in business, non profit management, or a health administration degree program.
  • Strong attention to detail and accuracy in data entry.
  • Proficient with Microsoft Excel and Word; experience with Smartsheet, Salesforce, or similar CRMs is a plus.
  • Strong written and verbal communication skills; professional and responsive when interacting with vendors and internal stakeholders.
  • Ability to prioritize tasks, meet deadlines, and manage multiple assignments.
  • Comfortable working in a collaborative, fast-paced environment and handling confidential information with discretion.
  • Intermediate to excellent proficiency in MS Word, Excel, Outlook, Teams, PowerPoint, and basic knowledge of Canva.
  • Reliable Wi-Fi connection.
  • Minimum availability of 20 hrs/wk, M-F between the hours of 9am-5pm.
  • Must be legally authorized to work in the United States for any employer without sponsorship, now or in the future.
  • For any roles working remotely, the work must also be performed inside the United States, not in a foreign country.

Nice To Haves

  • experience with Smartsheet, Salesforce, or similar CRMs is a plus.
  • basic knowledge of Canva.

Responsibilities

  • Assist with the end-to-end contracting process: prepare contract templates, gather required attachments, route documents for review, and track approval status.
  • Support Contract Repository maintenance — file executed agreements and update contract data.
  • Perform basic invoice processing tasks: verify coding, and prepare documents for Finance review.
  • Help reconcile small budget line items and assist with monthly expense tracking and simple reporting.
  • Enter and maintain accurate data in Smartsheet/Salesforce/Excel (or other team systems): contacts, contract statuses, revenue/expense entries, and event registrant info.
  • Respond to internal requests for documentation, archive retrieval, and contract copies in a timely manner.
  • Participate in process improvement discussions and help pilot small automation or tracking enhancements.
  • Provide general administrative support as needed (scheduling meetings, taking notes, preparing meeting materials).

Benefits

  • Access to Heart U, our award-winning corporate university
  • Training and support locally and through our National Center
  • Opportunity to participate in our Teladoc General Medical and Behavioral Health programs
  • Access to our Employee Assistance Program (EAP) at no cost
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