Intern, Marketing Automation

Kaseya Center • Miami, FL

18h

About The Position

The Miami HEAT marketing team is seeking a Marketing Automation intern. This role will assist in the delivery of multi-channel digital campaigns. The intern will be responsible for participating in campaign creation and validation, thorough campaign performance synthesis, and developing robust process documentation. The position is part of the Interactive Marketing department.

Requirements

• Comfortable working with disparate requests from numerous clients on various timelines to schedule digital campaign production and communications, optimized for business results.
• Attention to detail, creativity, teamwork, problem-solving, desire to learn new technologies, communication skills.
• Proven experience with the following platforms: Braze, Eloqua, Adobe Creative Suite, Microsoft Office and/or Movable Ink.
• Able to meet tight deadlines and adapt to a fast-paced, fluid environment while balancing multiple tasks at once.

Nice To Haves

• Experience with assembling, executing, and reporting on multi-channel campaigns is preferred.
• Sports/entertainment/travel industry experience preferred (B2C).
• Preferred this candidate to be organized and detail oriented.
• Proficient in Microsoft Applications including Word, Excel, and PowerPoint preferred.
• Basic knowledge of the Adobe Creative Suite.

Responsibilities

• Assist in the digital marketing campaign processes: gather requirements, design audience segments, build marketing automation workflows, deliver communications, and report on results, all while identifying and recommending optimization opportunities.
• Work with key partners across the organization including marketing, ticket sales, corporate partnerships, premium and partnerships sales and service, season ticket membership services, and retail to manage their email and mobile app campaigns.
• Assist in customer journey mapping and design of marketing automation campaigns.
• Build and edit emails, landing pages, and other digital assets with HTML, CSS or the Adobe Creative Suite, when needed.
• Assist with creation of reports for measuring campaign performance.
• Produce accurate process documentation to support ongoing program optimization efforts.
• Perform other duties as assigned or apparent.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed