Intern - IT

JTM Construction Inc•Seattle, WA

21h•Hybrid

About The Position

At JTM Construction, we believe in providing internships with meaningful work and opportunities to set the foundation for a future career in the field. We will provide you with an opportunity to gain hands-on experience supporting a fast-paced, dynamic general contractor. You will receive guidance from experienced IT professionals in a collaborative and supportive work environment. This is an ideal role for a motivated, technology student pursuing a career in Information Technology, Cybersecurity, Computer Science, Information Systems or related field. During this internship, you will gain exposure to: Enterprise IT support and help desk operations Cloud platforms and Microsoft 365 administration Cybersecurity best practices Network and wireless infrastructure Construction technology systems IT asset lifecycle management AI and automation tools used in modern business environments Professional communication and project coordination Opportunities to participate in meaningful technology projects The hourly pay rate for this position is $31.00. This is a temporary, non-exempt position earning required Washington sick pay and paid holidays during the duration of the internship, but no other benefits are offered. Our office is in the Georgetown neighborhood of Seattle. Some travel to local jobsites within the greater Seattle area may be required.

Requirements

Basic understanding of Windows operating systems and Microsoft Office applications
Strong problem-solving and troubleshooting skills
Excellent communication and customer service skills
Ability to learn quickly and work independently while collaborating with a team
Ability to pass a pre-employment drug test
Must be authorized to work in the U.S. (sponsorship not available)

Nice To Haves

Enterprise IT support and help desk operations
Cloud platforms and Microsoft 365 administration
Cybersecurity best practices
Network and wireless infrastructure
Construction technology systems
IT asset lifecycle management
AI and automation tools used in modern business environments
Professional communication and project coordination
Opportunities to participate in meaningful technology projects

Responsibilities

Provide first-level technical support for end users experiencing hardware, software, or connectivity issues.
Assist with troubleshooting laptops, desktops, printers, mobile devices, docking stations, and conference room technology.
Set up, configure, and deploy new computers and peripherals.
Document support requests and resolutions through the IT ticketing system.
Assist users with Microsoft 365 applications, and other business software.
Help maintain computer workstations, monitors, and conference room systems.
Assist with technology deployments at construction jobsites and project offices.
Support setup of internet connectivity, Wi-Fi equipment, printers, and workstation hardware in jobsite trailers.
Learn how construction teams utilize platforms such as Microsoft 365, Egnyte, Autodesk Construction Cloud, Bluebeam, and project management applications.
Help troubleshoot basic connectivity and technology issues that impact field operations.