Intern - IT Product Manager

Labcorp • Durham, NC

5d • Onsite

About The Position

Labcorp is seeking an IT Product Manager Intern to join our IT Payer Team located in Durham, NC! This is a 12-week paid internship program from May 24, 2027, to August 13, 2027. The IT Payer Team operates at the intersection of healthcare technology and artificial intelligence, focusing on scaling and optimizing the Payer product line. The team's responsibilities include understanding product offerings with Health Plans, competitor analysis, and marketing initiatives, all contributing to Labcorp's mission to Improve Health and Improve Lives. As an intern, you will work on impactful projects, gain real-world experience, and be immersed in hands-on work that complements your academic background. The program includes enterprise-wide learning experiences, leadership exposure, an in-person intern event, senior leader speaker sessions, continuous connection opportunities, engagement with employee resource groups, and dedicated mentoring.

Requirements

• Current enrollment in a Bachelor’s or Master’s degree program in Business, Computer Science, Health Informatics or Data Analytics.
• Excellent written and verbal communication skills, with the comfort level required to interact directly with business to business healthcare clients.
• A strong interest in Healthcare IT, Payor workflows (claims, billing, utilization management), and modern AI tools.

Nice To Haves

• 1 or more years of experience with dashboard and analytical concepts.
• 1 or more years of experience with Power BI or similar data tools and the Microsoft 365 suite.
• 1 or more years of experience with Agile Frameworks: Agile/Scrum methodologies and project tools like Jira and Confluence.

Responsibilities

• Understand the concepts of analytics and visual representation with dashboards using Power BI to track key performance indicators (KPIs), product usage, and operational metrics for the Payor platform.
• Audit, organize, and prioritize the engineering backlog within Jira.
• Translate stakeholder feedback into clear user stories and documentation in Confluence.
• Assist in mapping requirements, analyzing data inputs, and tracking the performance of AI-driven features.
• Collaborate with implementation teams to support the onboarding process for new Payor accounts, gathering early user feedback to improve the product experience.
• Work with Marketing and key business resources to create dynamic and supportive collateral and in-application materials and help guides.
• Liaise with engineering, design, and marketing teams to keep projects moving forward on schedule.

Benefits

• Paid internship
• Relocation assistance available for qualified candidates
• Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan (for employees regularly scheduled to work 20 or more hours per week)
• 401(k) Plan (for employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees)

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed