Intern - IT Product Manager

Labcorp•Durham, NC

6d•Onsite

About The Position

Labcorp is seeking an IT Product Manager Intern to join our IT Payer Team located in Durham, NC. This 12-week paid internship program, part of the 2027 Global Internship Program, offers students the opportunity to work on impactful projects, gain real-world experience, and contribute to Labcorp's mission of improving health and lives. The intern will work on the Labcorp Payer portfolio, focusing on the intersection of healthcare technology and artificial intelligence, helping to scale and optimize the Payer product line. The role involves understanding product offerings, competitor analysis, and marketing initiatives, all while contributing to the company's mission.

Requirements

Current enrollment in a Bachelor’s or Master’s degree program in Business, Computer Science, Health Informatics or Data Analytics
Excellent written and verbal communication skills, with the comfort level required to interact directly with business to business healthcare clients.
Work with the Jira backlog, build data-driven Power BI dashboards, and support cutting-edge AI initiatives.
Gain direct client-facing experience by assisting with the onboarding of new B2B accounts.
Engage in our marketing aspects for feature collateral.

Nice To Haves

1 or more years experience with dashboard and analytical concepts
1 or more experience of Power BI or similar data tools and the Microsoft 365 suite.
1 or more years experience with Agile Frameworks: Agile/Scrum methodologies and project tools like Jira and Confluence.
A strong interest in Healthcare IT, Payor workflows (claims, billing, utilization management), and modern AI tools.

Responsibilities

Understand the concepts of analytics and visual representation with dashboards using Power BI to track key performance indicators (KPIs), product usage, and operational metrics for the Payor platform.
Audit, organize, and prioritize the engineering backlog within Jira. Translate stakeholder feedback into clear user stories and documentation in Confluence.
Assist in mapping requirements, analyzing data inputs, and tracking the performance of AI-driven features.
Collaborate with implementation teams to support the onboarding process for new Payor accounts, gathering early user feedback to improve the product experience.
Work with Marketing and key business resources to create dynamic and supportive collateral and in-application materials and help guides.
Communicate with engineering, design, and marketing teams to keep projects moving forward on schedule.