Intern - Food & Beverage

Ocean Reef Club•Key Largo, FL

8d•Onsite

About The Position

Step into the restaurants of the world’s top private club and learn from some of the best Restaurant Managers in the Food & Beverage Industry. Through this Internship Program, you will be placed in one of our 12 dining outlets as a Server, Host, or Food Runner based on your skill set, gaining valuable front-of-house experience and skills that will help you excel in your Food & Beverage career. This internship provides a unique chance to learn about high-end service standards while contributing to the welcoming atmosphere of Ocean Reef Club.

Requirements

Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
Knowledge of the appropriate table settings, service ware and menu items.
Ability to read, write and speak the English language sufficient to understand menus, special promotions, record orders, communicate with guests to explain and record orders.
Ability to remember, recite and promote the variety of menu items.
Ability to operate beverage and toast equipment
Ability to operate a keyboard and learn Point of Sale procedures to pre-check order and close out checks.
Any combination of education, training or experience that provides the required knowledge, skills and abilities.
Must be able to comprehend the English language in order to communicate with co-workers and fully understand job assignments.
Must be able to obtain any required certificates. i.e....Food Service Certification or, Liquor Service Card.
Must be able to stand for long periods of time.
Must be able to reach, grab and lift objects over shoulder height
Must be able to squat and kneel down on regular basis
Must be able to bend & twist upper body to reach up, down or side-ways on regular basis
Be a team player and provide lateral service.
Follow Ocean Reef Club Associate Handbook and Quality Job Standards.
Be able to endure outside weather conditions; heat, rain, cold, and at times high winds.
Be willing and able to work when needed, including weekends & holidays.
Regular attendance in conformance with the standards, which may be established by Ocean Reef Club from time to time, is essential to the successful performance of this position.
Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry and report deadlines, associate may be required to work varying schedules to meet the business needs of the Club and report deadlines.
Proper grooming is required by all associates and is described in detail in the Associates Handbook.
Associates should review this policy and make sure that at all times they present themselves for shifts looking clean, neat and professional.
As a condition of employment, all associates agree to fully comply with Ocean Reef Club rules and regulations for the safe and efficient operation of Club facilities.
Associates who violate Club rules and regulations will be subject to disciplinary action, up to and including termination of employment.
If you have any questions or doubts you should seek clarification from your supervisor.

Nice To Haves

Grade school education preferred.
One to three years of hospitality experience preferred.

Responsibilities

Check station before, during and after shift for proper set-up and cleanliness.
Greet the guest in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
Record the details of the order from the guest, repeating the order to the guest to check for accuracy.
Input the order into the point of sale computer to inform the kitchen of the particulars in the order being placed.
When complete, retrieve order up to 30lbs. from the kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
Abide by State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Replenish beverages as necessary and check with guests for overall satisfaction.
Market and serve upon request any dessert items or specialty coffees.
Present the check to guest promptly.
Assist the bus help in clearing and resetting the tables.
Perform all assigned side work to include replenishing condiments and restocking side stands.
Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.