Intern, Enterprise Applications Support Analyst

Dream•Toronto, ON

About The Position

Dream is looking for an Intern, Enterprise Applications Support Analyst! We are always looking for the best and brightest to join our thriving community and the Dream team is looking to hire an Intern, Enterprise Applications Support Analyst for 8 months, starting in either June 2026 or September 2026. The application deadline for this position is Sunday May 31st, 2026, at 11:59pm. Don’t worry, we won’t make you do coffee runs or photocopy. As the successful candidate you are not afraid to get out of your comfort zone, whether it is taking on new tasks or actively participating and collaborating in our meetings. You have been steadily deepening your knowledge in the field and want to work with a company that has an environment where your knowledge and skills can be applied and developed. The successful candidate wants to work on something meaningful and work with a team that is innovative. We want you on board because you are keen on learning from and working with our dynamic team. In other words, we care about bringing in an entrepreneurial thinker who is looking for opportunities to learn, work hard, and have fun.

Requirements

Currently enrolled in an undergraduate or graduate program, with a focus on Business or Accounting
Being diligent and detail oriented when preparing deliverables
Being driven to continuously learn from experiences and seek out feedback and development opportunities
Working hard and smart to meet demands and deadlines at key times of pressure
Experience with a previous customer service or support role
Excellent troubleshooting abilities as well as the ability to learn new concepts, products, and technologies quickly
Exceptional technical aptitude that allows you to understand and interact with new systems quickly
Being a strong team player and supporting the achievement of collective goals
Utilizing strong problem-solving skills to develop solutions to key issues
Strong interpersonal and communication skills (e-mail and verbal)

Nice To Haves

Not afraid to get out of your comfort zone, whether it is taking on new tasks or actively participating and collaborating in our meetings
Steadily deepening your knowledge in the field
Want to work with a company that has an environment where your knowledge and skills can be applied and developed
Wants to work on something meaningful and work with a team that is innovative
Keen on learning from and working with our dynamic team
Entrepreneurial thinker who is looking for opportunities to learn, work hard, and have fun

Responsibilities

Manage or monitor service desk incidents of ERP helpdesk queue
Handle first level support for all enterprise applications
Participate in end-to-end operational support and project delivery related activities
Exposure to JD Edwards and many other cloud-based applications
Develop skills for business requirement gathering, analysis, solution design, testing, training and solutions delivery