Business Analyst, Enterprise Applications

Silvi Concrete Products, Inc.•Falls Township, PA

1d•Onsite

About The Position

A Business Analyst bridges the gap between IT and business units, analyzing company-wide structures, processes, and technology to recommend improvements, implement strategies, and boost efficiency. They support the execution of enterprise software platforms and cross-functional technology initiatives. They also translate stakeholder requirements into technical specifications, support data-driven projects, and leverage technology to meet strategic goals.

Requirements

Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field is required.
2+ years of experience in business analysis, systems analysis, or IT-related roles.
Experience with ERP, CRM, HRIS, or similar enterprise‑scale platforms is required.
Knowledge and use of the Microsoft Office Suite is required.
Strong analytical, problem-solving, and communication skills are essential to engage with senior leadership and cross functional teams.
Ability to manage multiple priorities in a dynamic environment.

Nice To Haves

Direct knowledge of Microsoft of D365 F&O is a plus.
A track record of supporting complex system implementations or upgrades is a plus.
Experience with ITSM systems like DevOps or Jira is a plus.
Project Management or related certifications is a plus (e.g., CAPM, CompTIA, PMP, CSM).
Proficiency with SQL, relational database tools, data visualization software is a plus.

Responsibilities

Collect, clarify, and document business requirements, translating them into actionable, high-quality documentation.
Study business functions to identify bottlenecks and develop strategies for enhancing operational efficiency.
Act as a liaison between business units and IT, assisting with the selection, development, and implementation of new technology, including AI/automation.
Utilize data modeling techniques to assess current company performance and create actionable, data-driven reports.
Facilitate communication between departments to ensure alignment of goals.
Execute User Acceptance Testing (UAT) and conduct audits to ensure system improvements meet business needs.
Monitor and maintain controls and compliance, especially data governance.
Support efforts to identify control improvements and advancements, provide recommendations and carry out implementation plans as required.
Be a change agent. Collaborate with employees across all departments to identify and mitigate risks to the adoption of new processes and systems.
Advise and support project teams to ensure that change management activities are incorporated into project plans and acted upon.