Intern - Donor Stewardship

Wounded Warrior Project • Jacksonville, FL

2d • Hybrid

About The Position

Great benefits. Competitive pay. We know these are some of the things people look for in a job. If you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause — that it’s a calling — then we’re ready to meet you. When you join Wounded Warrior Project® (WWP), you’re committing to making a difference. We make a commitment to you, too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose. At WWP™, we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as: · A flexible hybrid work schedule (three days in the office, two days’ work from home) · Full medical, dental, and vision coverage for both teammates AND family members · Competitive pay and performance incentives · A fun, mission-focused, and collaborative team environment A mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you. The Wounded Warrior Project (WWP) Donor Stewardship team collaborates with Major Gifts, Foundations, and Planned Giving to engage and steward mid-level donors through personalized, high-impact communication strategies with a focus on Donor Advised Funds (DAF) donors and IRA/Annuity donors. Based in Jacksonville, the team is dedicated to delivering exceptional donor experiences that drive increased funding, broaden reach, and enhance awareness of our mission. The Donor Stewardship Intern will support donor stewardship by assisting with data, tracking recognition opportunities, and preparing personalized communications while collaborating with teams to engage donors and uphold Wounded Warrior Project’s mission. APPLICANT ALERT: This is a paid internship opportunity for qualified applicants, and requires in-person attendance, three days each week at our Jacksonville, Florida location. This is not a virtual position. HIRING TEAM TALENTCAST: CLICK HERE to listen to this 8-minute conversation with Theresa Scordo, our Donor Stewardship Associate Director, as she describes this position and what it takes to be successful in this role.

Requirements

• One year of customer service experience.
• One year of experience using Microsoft Office, e.g., Word, Excel, Outlook, PowerPoint.
• HS Diploma or equivalent.
• Currently enrolled in an accredited college.
• Ability to respond to changing priorities and deadlines in a fast-paced, working environment.
• Effective organizational and time management skills.
• Ability to handle confidential information with discretion and tact.
• High energy level.
• Self- starter; willing to take initiative.
• Proficiency with Microsoft Office, e.g., Word, Excel, Outlook, PowerPoint.
• Mission-driven, guided by core values, and a pleasure to work with.

Responsibilities

• Support stewardship efforts, including handwritten notes and New Donor Welcome Kits.
• Accurately import and manage donor data in DMI and Salesforce.
• Track and follow up on donor recognition opportunities.
• Develop and maintain a working understanding of the Resource Development team’s responsibilities and Wounded Warrior Project’s mission and purpose.
• Collaborate with teams to gather data and identify donors for mailing opportunities.
• Prepare and send donor letters, impact reports, and gratitude materials as needed.
• Other related duties as assigned.

Benefits

• A flexible hybrid work schedule (three days in the office, two days’ work from home)
• Full medical, dental, and vision coverage for both teammates AND family members
• Competitive pay and performance incentives
• A fun, mission-focused, and collaborative team environment

What This Job Offers

• Career Level: Intern
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees