Intern – DIT DPS- Operations Management
State of North Carolina•Wake Forest, NC
•Hybrid
About The Position
The N.C. Department of Information Technology (NCDIT) serves as the Technology Center for the State of NC, providing technology services to state and local government agencies, as well as schools, colleges, and universities. NCDIT's mission is to enable trusted business-driven solutions that meet the needs of North Carolinians and to close the digital divide by expanding broadband services. This internship program is designed for individuals looking to enter the technology field, offering paid work experience and contributing to the day-to-day operations of NCDIT.
Requirements
- Students in IT-related degree programs attending a North Carolina college or university.
- North Carolina residents attending equivalent out-of-state institutions in IT-related degree programs.
- Preference given to candidates who either reside in North Carolina or are within a three-hour commute of the assigned duty station for the internship.
Responsibilities
- Provide technical support by troubleshooting, setting up, configuring, and installing desktops, laptops, printers, and related hardware for DPS and DAC.
- Image and install devices.
- Configure printers.
- Locate missing equipment.
- Assist with Adobe Pro license email cleanup.
- Prepare surplus equipment documentation.
- Remove hard drives when needed.
- Resolve assigned ServiceNow incident and request tickets.
Benefits
- Paid $20 per hour
- Variety of leave options
- Professional development opportunities
- Insurance
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Education Level
Associate degree
