Intern, Digital

Austin Community College District • Highland, CA

7d • Onsite

About The Position

This paid internship provides hands-on experience in the field of information technology while making a meaningful impact in the community. Interns support Housing Authority residents by increasing access to technology, improving digital literacy, and enhancing access to critical housing services. The position is available only to ACC students enrolled in the ITSC 2264 practicum course. With supervision, will perform general administrative duties and/or research functions for the purpose of developing a working knowledge of a specific area of study.

Requirements

• Must be an IT/Cybersecurity or Computer Science/Software Development student registered for ITSC-2264
• Maintaining an established work schedule
• The ability to work independently within departmental policies and guidelines
• Respecting a unique and multicultural environment
• Establishing and maintaining effective working relationships
• Effectively using interpersonal and communication skills, including tact and diplomacy
• Effectively using organizational and planning skills with attention to detail and follow-through
• Maintaining confidentiality of work-related information and materials
• Demonstrated proficiency with standard office software

Responsibilities

• Connect residents to free and low-cost high-speed internet in collaboration with Google Fiber
• Secure, refurbish, and reimage donated electronic devices
• Deploy refurbished devices to residents and maintain device inventory
• Provide in-person and phone-based IT support, including assistance with RentCaf
• Support digital literacy outreach events and host on-site office hours
• Strengthen device and network security, and educate residents on basic cybersecurity practices
• Assist with additional technology access initiatives as needed

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed