Intern, Dedicated Forensic Interview

CHILDHELP•Phoenix, AZ

2d•Onsite

About The Position

Responsible for assisting the Dedicated Forensic Interview (DFI) department with the coordination of administrative DFI services, including data entry and scheduling. Helps DFI with quality assurance measures related to court documents, reports, and other programmatic forms. Ensures excellent customer service to internal and external partners. This position will also work with the DFI supervisor and coordinator on shadowing in-person forensic interviews in appropriate settings. This is a non-paid Intern position.

Requirements

High school diploma or general education degree (GED)
Minimum one year of previous related experience
Must be 18 years of age
Level 1 Fingerprint Clearance Card

Nice To Haves

Bilingual preferred, but not required

Responsibilities

Assists with scheduling and maintaining forensic interview calendars for all of the forensic interviewers and detectives who work at Childhelp, which includes DFIs from Phoenix Children’s Hospital, contracted DFIs, Phoenix PD, and DFI’s located at other child advocacy centers
Reviews and shadows DFI requests.
Shadow and assist with emergent cases by coordinating with the DFI team and law enforcement on the most appropriate course of action to ensure the highest level of service delivery
Ensures complete and accurate data across the DFI calendars, Electronic Medical Records (EHR), and submitted forensic interview sheets
Responds to requests from internal and external agencies for data collection and current or historical case information, as appropriate
Assists internal and external partners with obtaining copies of forensic interview disks and reports, as appropriate
Develops and maintains professional and collaborative relationships with numerous internal and external agencies/partners including, but not limited to, local, state, federal, and tribal law enforcement agencies, Department of Child Safety (DCS), Office of Child Welfare Investigations (OCWI), statewide county attorney’s offices, Attorney General’s Office (AGO), Phoenix Children’s Hospital Child Protection Team, and any other entity involved in the investigation of child abuse/maltreatment
Works with the DFI coordinator on assisting DFI team to obtain all necessary case information prior to the forensic interview, which also includes participation in briefings with law enforcement for emergency cases.
Meets with members of the Phoenix Police Department’s Crimes Against Children Unit to maintain and foster relationships that promote effective and collaborative communication
Assist coordinator in scheduling and set-up of DFI peer review, article review, and other collaborative meetings
Manages documents in the electronic DFI shared folder
Helps perform quality assurance measures for the DFI team including the timely submission of documentation and reports; ensuring consent forms are complete and uploaded in the EMR
Prepares routine and individualized correspondence, including letters and emails, to internal and external partners such law enforcement, prosecutors, defense attorneys, OCWI, DCS, DFI’s, other advocacy centers, etc
Sets up and prepares for trainings and meetings related to the DFI team and MDT partners
Monitors/maintains supplies needed for the interview rooms, monitor rooms, and the DFI team, to effectively perform daily functions
Provides coverage support for playroom as needed and requested by Program Operations Manager or Center Director
Serves as back up for front desk receptionist, including covering for daily breaks as well as planned and unplanned absences
Performs other related duties, as assigned by the DFI Supervisor and Center Director