Intern Communications

NiSource•Merrillville, IN

4d•$17 - $28•Onsite

About The Position

NiSource is currently seeking a Summer Communications Intern. Successful applicants will become integral members of the department while learning within a team environment, completing meaningful tasks and collaborating with team members and leaders on important projects. This position will be a great opportunity for the candidate desiring to launch their career in this field. Successful applicants will build professional relationships with other interns and all levels of NiSource personnel while participating in rewarding professional development exercises and fun, team-building activities. Interns will obtain a broad overview of NiSource's operations and current events in the utilities industry. This is a 12-week summer internship program starting in May 2027, for students entering their junior or senior year in fall 2027. The role is based in Merrillville, IN. Candidates must reside within 50 miles of the reporting location to be eligible. Summary As a Brand & Channels Communications Intern, you’ll gain hands-on experience supporting storytelling, content creation, platform management, and emergency outages across internal and external channels. You’ll help shape how we connect with customers and communities while learning how communications drive business strategy and reputation.

Requirements

A journalism, public relations, communications or related undergraduate with strong writing and organizational skills
Must be a rising junior or senior
A self-starter, able manage multiple tasks in a fast-paced environment
Basic knowledge and understanding of communications, public relations, planning, implementation and evaluation desirable
Authorized to work in the United States without requiring sponsorship
Has worked on college newspaper or interned at PR firm.
Intermediate skill level with Adobe Suite (Photoshop specifically)
Photography, videography or editing background
Incumbent is required to be a full/part time student at an accredited university or college.
Candidates must reside within 50 miles of the reporting location to be eligible.

Responsibilities

Draft, schedule, and publish content across LinkedIn, Instagram, Facebook, and Nextdoor.
Monitor engagement and assist with community management.
Help maintain editorial calendars and content checklists.
Assist in writing captions, articles, and scripts for internal and external use.
Support video and photo production, including storyboarding and on-site shoots.
Create materials such as short and long-format videos, graphics, and web materials.
Support intake and execution of requests via the Communications Channels & Branding Request Form.
Track performance metrics using tools like Hootsuite and native platform insights such as META.
Compile weekly and monthly reports to inform strategy and optimize content.
Leverage analytics and communications measures to support effective storytelling.
Support the Communications team in delivering timely and accurate messaging during emergency outages and service disruptions.
Monitor customer sentiment and engagement during outages to help inform response strategies.
Participate in post-outage reviews to assess communications effectiveness and identify areas for improvement.
Assists with public relations projects and programs, including charitable giving campaigns and community volunteer events
Serves as brand ambassador at targeted community events to promote core company messages (ex. energy efficiency, safe digging, energy assistance renewable energy educations, etc.)
Updates media contact and community stakeholder lists
Develops news content for internal communications intranet (MySource) and internet (NIPSCO.com) including photo and video
Develops content for news releases, customer mailings, company fact sheets and other external communications
Supports social media activity
Conducts research that may include industry and corporate awards, industry and corporate-wide speaking opportunities and media placements