Intern, Business Solutions & Automation

Calgary Economic DevelopmentCalgary, AB

About The Position

Calgary Economic Development (CED) is looking for a curious, tech-savvy, and solutions-oriented student to join their Enterprise Productivity team. This role involves designing, building, and implementing practical productivity solutions to enhance efficiency and effectiveness across the organization. The intern will collaborate with various teams to identify process improvement opportunities and create solutions using tools like Monday.com, Microsoft 365, Power BI, Microsoft Copilot/AI tools, and workflow automations. This position offers hands-on experience in delivering solutions with real organizational impact, suitable for students studying business technology, information systems, analytics, computer science, or related fields.

Requirements

  • Currently enrolled in a degree or diploma in business administration, information systems, business technology, data analytics, computer science, or a related field.
  • Experience through coursework, projects, or previous work demonstrating technology, automation, analytics, or process improvement capabilities.
  • Experience with Monday.com, Microsoft 365, Power BI, Power Automate, Microsoft Copilot, or similar platforms.
  • Experience using AI tools to support productivity, analysis, content creation, or workflow improvement.
  • Exposure to project management, change management, process improvement, business analysis, or data analytics practices.
  • Comfortable learning new technologies and exploring innovative ways to solve business challenges.
  • Ability to collaborate with stakeholders and translate needs into practical solutions.
  • Strong problem-solving, analytical, and communication skills.
  • Technology-enabled problem solving
  • Solution development and tool configuration
  • Automation mindset
  • Process improvement thinking
  • Adaptability, curiosity, and continuous learning

Responsibilities

  • Design, build, and improve productivity solutions, including workflows, automations, dashboards, templates, trackers, and business process tools.
  • Identify opportunities to reduce manual work, improve visibility, and streamline processes through automation and workflow design.
  • Work with teams to understand business needs, gather requirements, and define solution opportunities.
  • Build, test, refine, and implement new tools, automations, and process improvements.
  • Support productivity audits, process reviews, and data analysis activities to identify opportunities for improvement.
  • Develop training materials, documentation, and user guides to support adoption of new tools and processes.
  • Assist with change management, implementation planning, and continuous improvement activities.
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