AI Automation Intern, Business Operations

Submittable • Missoula, MT

1d • Onsite

About The Position

At Submittable, we are transforming how organizations create social impact. Our platform empowers thousands of mission-driven organizations, from nonprofits to government entities, to make a difference in their communities and beyond. In 2024, our innovative software helped organizations worldwide run 30,000 programs, welcomed 1.2 million applicants, and facilitated the distribution of more than $10 billion in funding through our products on behalf of our clients. We are on a mission to help organizations accelerate their impact, so we are proud to partner with organizations focused on Equity & Social Justice, Children & Education, Creative & Arts, Health & Wellness, Economic Justice & Opportunity, and Environment & Climate. At Submittable, technology and purpose converge, offering a unique opportunity to contribute to meaningful change. About the Role We're looking for an intern who already has real hands-on experience with AI tools like Claude and Gemini and is excited to put that experience to work on real business problems. You'll join our G&A team, partnering with People Ops, IT, Finance, and Accounting to spot repetitive, manual processes and turn them into AI-assisted or fully automated workflows. This is a hands-on role from day one — you'll be embedded with real teams, solving real problems, and helping move active projects across the finish line. It's a great fit for a business-minded student who wants experience at the intersection of AI, operations, and process improvement, and who wants to see their work actually put to use.

Requirements

• Demonstrated hands-on expertise using AI tools such as Claude and Gemini to complete work — research, writing, workflow design, data tasks, and more.
• Able to speak concretely about how you've used AI tools to solve a real problem, not just that you've experimented with them.
• Currently pursuing a Bachelor's or Master's degree; Juniors, Seniors, and graduate students are all encouraged to apply.
• Business-related majors preferred (e.g., Business Administration, Management Information Systems, Business Analytics, Accounting) — but strong candidates from other majors with genuine AI expertise are welcome.
• Strong analytical and problem-solving skills, with a resourceful mindset and comfort learning new software quickly.
• Strong written and verbal communication skills; comfortable working cross-functionally with stakeholders across multiple departments.
• Highly organized and detail-oriented, with the ability to manage several small projects at once.
• Able to work independently while knowing when to loop in your manager or stakeholders.
• University of Montana students preferred; students at other schools are welcome to apply as long as they can reliably commute to and from work in person at our Missoula office.

Nice To Haves

• Coursework or project experience in business process improvement, data analytics, or operations.
• Familiarity with AI tools, Large Language Models (LLMs), APIs, and automation platforms such as Zapier or Power Automate
• Solid Excel and/or Google Sheets skills.
• Prior internship or work experience in HR, IT, or Accounting functions.

Responsibilities

• Partner with G&A, People Ops, IT, and Accounting to identify and develop AI automated solutions to support daily operations.
• Design, build, and pilot AI-powered workflows and tools using Claude, Gemini, and other AI platforms.
• Help move existing AI and operations projects forward — from research and prototyping to testing and rollout.
• Document new processes and create simple guides or playbooks so teams can adopt and maintain the tools you build.
• Gather requirements from stakeholders across departments, test proposed solutions, and iterate based on feedback.
• Track the impact of your work — time saved, errors reduced, processes streamlined — and report results to G&A leaders and key stakeholders.
• Take on ad hoc business operations projects and tasks as priorities shift across the G&A function.

Benefits

• Comprehensive health and life insurance with optional HSA, FSA, and DCA accounts
• 401(k) plan with employer match starting day one
• Equity stock options to share in our success
• Flexible hours, remote work options, and generous vacation and sick leave
• Paid parental leave for mothers, fathers, and adoptive parents
• Professional development stipends to support your career growth
• Opportunities to participate in community outreach and volunteer programs
• Monthly company-sponsored happy hours and gatherings to connect and unwind

What This Job Offers

• Job Type: Part-time
• Career Level: Intern