Intern, Associate Technical Account Manager

Yardi Systems•Irving, TX

19d

About The Position

Explore SaaS and Proptech: Join Yardi's Summer Internship Program Are you a tech-savvy university student eager to make your mark in the real estate SaaS space? Yardi invites you to explore our Summer Internship Program. Prepare to tackle real-world challenges, embrace cutting-edge technology, and gain insights into the thriving real estate and technology sectors. Real Estate Runs On Yardi. Our Mission Yardi pioneers the property tech industry by seamlessly blending forward-thinking innovation with a high focus on our customers. We've created a team of more than 10,000 employees in over 45 locations around the globe dedicated to making great real estate software products. Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work”, fosters support, collaboration, and growth. Beyond Code, Shaping Communities We're more than just a software company. We're committed to making a positive impact in our communities. Each year, we extend philanthropic aid to organizations chosen by our employees. In 2024 alone, our employees supported over 500 nonprofits worldwide. Your Internship As an Intern on the Client Services team, you will provide software support and implementation guidance to clients utilizing the financial accounting and business operations functions in Yardi's property management software. You will have the opportunity to work with cutting-edge software solutions, gaining valuable expertise and becoming a subject matter expert in the Proptech field.

Requirements

Junior or senior level college hours with a major in Accounting, Economics, Computer Information Systems, Statistics or General Business.
Great people skills and the ability to be personable and professional.
Excellent written and verbal communication skills
Essential customer service skills and commitment to go the extra mile.
Strong attention to detail and the ability to effectively follow processes.
Intellectual curiosity and the ability research and learn new concepts.
Flexibility, and the ability to manage changing priorities comfortably.

Nice To Haves

Experience in Property Management Software Solutions
Database or data warehouse courses as well as exposure to SQL and/or MS Access

Responsibilities

Introduce clients to the Yardi suite of products and services.
Partner with Technical Account Management team during client training sessions related to new software upgrades and functionality.
Provide amazing customer support while learning to assist clients with troubleshooting software concerns.
Assists in the support of client software installation and configuration.
Be part of a great team and collaborate with team members across the organization.