Intern, AI and Digital Innovation

Oxfam America•Boston, MA

2h•$17 - $17•Hybrid

About The Position

This internship provides a practical, hands-on learning opportunity with applied AI, organizational change initiatives, and the use of emerging technologies in a social justice and nonprofit context. The AI and Digital Innovation intern will support coordination, experimentation, and responsible adoption of artificial intelligence (AI) tools and workflows across the organization. Working closely with the ADAPT team, they will help track ongoing AI initiatives, support training and capacity building efforts, and assist integration of practical and ethical AI practices into everyday work. In this role, the intern will document AI experiments, configure and test chatbots and AI-enabled workflows, support staff learning, and help ensure AI initiatives are aligned with Oxfam’s mission, values, and responsible technology principles.

Requirements

Current undergraduate student pursuing a degree in computer science, information systems management or related work or equivalent combination of work experience, education, and training.
Demonstrated interest in AI, emerging technologies, and their real-world applications
Familiarity with generative AI tools (e.g., ChatGPT or similar), chatbots, or AI-assisted workflows
Attention to detail with strong organizational skills
Ability to explain technical or complex concepts in clear, accessible language
Strong oral and written communication skills
Ability to work independently while collaborating across teams
Familiarity with MS Office suite, Windows 11 OS

Nice To Haves

Hands-on experience experimenting with AI tools, chatbots, or automation workflows
Experience coordinating projects, tracking initiatives, or maintaining documentation
Exposure to training, facilitation, or peer learning (formal or informal)
Understanding of ethical, responsible, or inclusive technology practices
Experience in a nonprofit, social impact, or mission-driven organization
Basic familiarity with data privacy, information security, or digital governance concepts

Responsibilities

Support coordination of AI Discovery Lab and Study Group
Maintain an inventory of ongoing and proposed AI initiatives across teams
Track use cases, pilots, lessons learned, and outcomes of AI experiments within Oxfam and the NGO world.
Support small pilots and proofs of concept under guidance from the ADAPT team
Research and experiment with chatbots, generative AI tools, and AI-assisted workflows (e.g., research, communications, analysis, internal processes)
Test and evaluate AI tools for usefulness, risks, accessibility, and alignment with organizational values
Research and help surface risks, limitations, and unintended impacts of AI tools
Assist with documenting responsible AI practices and internal guidelines
Help design, coordinate, or support staff training on AI tools and responsible use (including sessions led by the ADAPT team or external partners)
Develop simple guidance materials, job aids, or FAQs for staff learning AI tools
Provide light-touch support to staff experimenting with AI (e.g., office hours, documentation, resource sharing)