Intermediate Specialist, Cloud & Infrastructure Engineering

Definity Insurance Company • Waterloo, ON

6d • CA$59,300 - CA$109,200 • Hybrid

About The Position

We are seeking a highly driven technology professional to lead enterprise-wide efforts in vulnerability remediation, and platform risk management. This role will own the identification, prioritization, and coordination of remediation activities across infrastructure and end-user platforms, working closely with engineering, security, and application teams to ensure timely resolution of risks. The successful candidate will bring structure and consistency to vulnerability, improve visibility and accountability across teams, and strengthen the organization’s overall risk posture and audit readiness through standardized processes and reporting. We’re now adding to our high-performance team to take us into the future. Let’s rethink insurance, together.

Requirements

• Experience in technologies such as Cloud, Windows Server, Active Directory, Exchange, and Certificate management.
• Experience with virtualized technologies such as VMWare Vcentre, ESXi, etc.
• Able to coordinate small operational projects
• Strong experience in windows patching technologies
• Experience with virtualized desktop environments such as Microsoft WVD
• Knowledge of ITSM tools such as Service Now
• Experience with tools such as Qualys Eliminate
• Certifications: Microsoft MTA/MCSA/MCSE.
• Certifications: VMware VCP / VCAP
• Certifications: ITIL Foundation.
• 5+ years of relevant experience in supporting server infrastructure

Responsibilities

• Coordinate patching and remediation activities across infrastructure, security, and application teams to ensure vulnerabilities are addressed within defined timelines and risk tolerances
• Real response to changing threat environments driven from AI vulnerability discovery and security analysis tools
• Ensure patch management processes align with enterprise standards, security policies, and regulatory expectations
• Participate in governance forums (e.g., CAB, risk reviews) and ensure timely completion of remediation actions based on priority and risk
• Proactively assess and manage security risk exposure, identifying gaps in patch coverage and executing mitigation plans
• Build strong relationships across Technology and business teams to drive accountability and resolution of security and patching issues

Benefits

• Hybrid work schedule for most roles
• Company share ownership program
• Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed