Intermediate Claims Adjuster- Bodily Injury (ECH-ON)
About The Position
Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers. Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion! At CCG, we are committed to delivering an exceptional Associate experience. We offer: Work-life harmony with access to an award-winning holistic wellness program, Continuous learning through our robust corporate curriculum and education reimbursement program, Incredible rewards, travel incentives, and product and service discounts, Pay-for-performance and best-in-class recognition programs, and Competitive benefits that include a defined contribution plan, personal spending account, and so much more. The Intermediate Claims Adjuster, Bodily Injury is responsible for oversight and handling of automobile, long haul trucking, motorcycle, and recreational vehicle bodily injury claims. The claims are of varying complexity and the successful candidate will have a dynamic personality and the ability to excel in a high performance environment. The Intermediate Claims Adjuster, Bodily Injury ensures claims are properly investigated, evaluated, and resolved in a timely manner.
Requirements
- Post-secondary education or equivalent experience
- CIP or working towards designation
- Minimum of 3+ years' experience handling casualty claims required
- Strong organizational; decision making and problem solving skillset
- Ability to understand insurance contracts in various jurisdictions
- Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues
- Ability to cross-reference information with attention to detail
- Strong general computer knowledge required
- Excellent communication skills, both written and verbal
Responsibilities
- Provide some level of oversight of external adjusters on outsourced claims
- Investigate, evaluate, negotiate personal/commercial lines claims of moderate to high complexity
- Manage challenging coverage claims with tact and professionalism
- Timely, accurate reserving in line with Corporate protocols and guidelines
- Maintain control over expenses through pro-active handling techniques
- Direct vendor partners as necessary
- Obtain approval from Manager on claims above authority
- Manage claims in litigation, participate in mediations, pre-trials and settlement conferences
- Perform other tasks and duties as assigned by the Manager
Benefits
- Work-life harmony with access to an award-winning holistic wellness program
- Continuous learning through our robust corporate curriculum and education reimbursement program
- Incredible rewards, travel incentives, and product and service discounts
- Pay-for-performance and best-in-class recognition programs
- Competitive benefits that include a defined contribution plan, personal spending account, and so much more
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
