Intermediate Analyst, IT Quality Assurance

University of Ottawa•Ottawa, ON

1d•CA$82,450 - CA$102,514•Hybrid

About The Position

Information Technology is a dynamic and collaborative environment. We are focused on prioritizing and optimizing technological investments that facilitate the best student experience, as well as the activities of faculty, researchers and staff. Our greatest strength are the people working with us. People like you, professionals eager to flex their intellectual muscle and achieve new heights in their career. Working here gives you access to a great IT environment, rich with a diverse range of platforms, products, and services. This is a place where innovative ideas are welcome. In a nutshell: working here is challenging and rewarding. It’ll bring out the best of you. We want people that have the drive to advance IT in higher education. We have the technologies to keep your inner fires burning, and benefits that can help you sustain a better lifestyle. And all this minutes away from gyms, the Byward Market, downtown, and the Rideau Canal at lunch time for runners and skaters. Reporting to the Lead Technical Designer, the incumbent ensures quality throughout the software development process while working on projects to deliver new computer application and modifications existing computer applications. The incumbent reviews project deliverables, design documents, and programming specification to verify quality standards. This role contributes to the formulation and continuous improvement of software quality standards, methods, and tools for all software development and maintenance projects carried out within the department.

Requirements

University degree in computer science or a related discipline or an equivalent combination of education and experience.
Minimum 5 years of experience in a quality assurance role involving software testing.
Experience with developing, maintaining, and executing automated test scripts using Playwright (preferred), Selenium, or similar automation frameworks
Experience with integrating automated tests into CI/CD pipelines and development workflows.
Experience or familiarity with API testing using Postman, Bruno or similar tools, including validation of request/response behavior, data integrity, and error handling
Experience with modern quality engineering practices, including test automation, continuous testing, and AI-assisted QA tools where applicable
Experience with performance/load testing tools such as JMeter or Artillery
Experience using Jira for defect tracking and test coordination and Xray for test case management, execution tracking, and reporting
Ability to support functional, regression, integration, API, and performance testing.
Experience with system development life cycle; including methodologies, prototyping and application development methodologies.
Experience writing manual test plans, test cases and reporting test results independently
High level of initiative, decisiveness and business acumen.
Organizational skills to prioritize work and meet multiple strict deadlines.
Ability to test application written in various languages.
Ability to communicate technical concepts in a non-technical manner.
Bilingualism – French and English (spoken and written).
Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

Nice To Haves

Playwright (preferred)

Responsibilities

Prepares specific business test cases.
Reviews, and updates, develops and executes test cases and test scripts to fully assess if the solution meets the requirements presented according to existing test plans.
Records results.
Ensures test cases sufficiently cover all areas of business need and application functionality.
Ensures quality throughout the software development process; proper quality checkpoints.
Has authority to reject documents that do not meet standards.
Develops complete test strategies for new software products and confirm testing before production.
Organizes activities designed to verify system requirements, system design and system code.
Ensures the test plan will validate the application requirements are met.
Develops strategies for client acceptance.
Finds, reproduces, isolates, logs, and reports defects as needed.
Works closely with the development team(s) during the test design and test execution phases.
Plans, designs, develops, implements and maintains processes for manual testing.
Ensures that problems are logged quickly and accurately, and that "fixed" problems are verified and closed.
Produces all documentation of the testing process, validation of software, strategies, and best practices.
Records defects and reviews them with the project manager, and will contribute a defect analysis to the project closeout document.