Interior Maintenance Horticulture Technician

BOTANICAL DESIGNS LLC•Seattle, WA
•$23 - $28

About The Position

The Interior Maintenance Horticulture Technician performs landscape maintenance tasks for assigned client accounts, providing careful, efficient, professional service. The role involves maintaining interior plants, identifying and installing small plant replacements, preparing requests for additional services, and managing a daily route. The technician is expected to maintain client relationships, uphold department quality standards, follow safety and environmental requirements, keep tools and the work vehicle in good condition, and contribute to company LEAN activities. The position may include other duties as assigned.

Requirements

  • At least one year of horticultural education or equivalent experience.
  • Valid driver's license and ability to maintain a clean driving record.
  • Ability to identify common tropical plants.
  • Ability to work effectively independently and as part of a team with minimal supervision, make decisions using initiative, and take responsibility for completing tasks correctly.
  • Strong follow-through, decision-making, and problem-solving skills in a fast-paced environment.
  • Interpersonal skills and ability to build relationships at all levels.
  • Ability to explain technical subjects clearly to clients.
  • Strong organizational, change-management, verbal, and written communication skills.
  • Ability to meet the stated physical requirements, including standing for extended periods; working occasionally on ledges at heights; frequently carrying 20–25-pound buckets of water; frequently lifting or moving up to 50 pounds and occasionally up to 75 pounds; and climbing, balancing, stooping, kneeling, crouching, or crawling.

Nice To Haves

  • Tropical horticultural background.

Responsibilities

  • Provide professional, courteous, efficient service and work to exceed client expectations.
  • Manage assigned client accounts and daily routes effectively.
  • Groom and trim plants, probe soil for appropriate moisture, and clean plants by dusting, hand washing, or spraying as needed.
  • Keep track of tools on job sites and promptly report equipment or tool problems.
  • Write up requests for special services, including large tree trimming, pesticide application, after-hours cleaning, and large plant transplants or replacements.
  • Drive safely, including in downtown urban areas, and follow posted speed limits.
  • Keep the work vehicle clean, remove personal items daily, follow the company vehicle inspection policy, and report all accidents immediately.
  • Identify plant replacements, create replacement tickets, and install small replacement plants and flowers as needed.
  • Restore work sites to their original or better condition and remove dirt, moss, and debris after service.
  • Cultivate positive relationships with clients, managers, and coworkers; communicate with customers in a positive, solution-oriented manner.
  • Maintain a professional appearance, good hygiene, and a clean uniform; project a positive company image.
  • Use appropriate horticultural references and uphold Interior Service Department Quality Standards.
  • Stay informed about industry trends, learn new skills, and ask questions when appropriate.
  • Work cooperatively as part of a team, use time-management and organizational skills to plan and prioritize work, and advise managers promptly when additional assistance is needed.
  • Record working hours, including overtime, accurately and truthfully.
  • Participate in company LEAN activities and maintain assigned areas.
  • Perform other duties as assigned.

Benefits

  • Medical coverage with company contributions as defined by the health plan.
  • Dental coverage as defined by the plan.
  • Vision coverage as defined by the plan.
  • 401(k) as defined by the plan.
  • Paid holidays as defined by company policy.
  • Personal time off (PTO) based on the accrual allotment defined by company policy.
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