Interior Maintenance Horticulture Technician

BOTANICAL DESIGNS LLC•Austin, TX
•$21 - $21•Onsite

About The Position

The Interior Maintenance Horticulture Technician performs landscape maintenance tasks with care and efficiency, providing professional, courteous, and effective service to assigned client accounts. The position involves maintaining interior plants, managing a daily route, keeping tools and the work vehicle in good condition, and ensuring each work site is clean and restored after service. The technician is expected to build positive client relationships, communicate clearly, work safely, and uphold the Interior Service Department Quality Standards. Additional duties may be assigned as business needs change.

Requirements

  • Minimum of one year of horticultural education or equivalent experience.
  • Valid driver's license and ability to maintain a clean driving record.
  • Ability to identify common tropical plants.
  • Ability to work effectively independently and on a team with minimal supervision, using initiative and sound judgment.
  • Strong follow-through, decision-making, and problem-solving abilities in a fast-paced environment.
  • Professional manner, appearance, and conduct, with high ethical standards.
  • Interpersonal skills and ability to build relationships at all levels.
  • Ability to explain technical subjects clearly to clients.
  • Strong organizational skills and ability to manage change effectively.
  • Strong verbal and written communication skills with customers, supervisors, and coworkers.
  • Knowledge of appropriate safety and environmental revisions.
  • Ability to handle plants and tools carefully with attention to safety and security.

Nice To Haves

  • Tropical horticultural background.

Responsibilities

  • Exceed client expectations by providing professional, courteous, and efficient service.
  • Manage assigned client accounts and daily routes effectively.
  • Groom and trim plants, check soil moisture, and clean plants by dusting, hand-washing, or spraying as needed.
  • Keep track of tools at job sites and promptly report equipment or tool problems.
  • Document special services needed so they can be scheduled, including large tree trimming, pesticide applications, after-hours cleaning, and large plant transplants or replacements.
  • Maintain a clean work vehicle, follow the company vehicle maintenance inspection policy, remove personal items daily, and immediately report all accidents.
  • Identify plant replacements, create replacement tickets, and install small replacement plants and flowers as needed.
  • Restore work sites to their original or better condition, leaving no dirt, moss, or debris behind.
  • Cultivate positive relationships with clients, managers, and coworkers, and communicate with customers in a positive, solution-oriented manner.
  • Maintain a professional appearance, good hygiene, and a clean uniform; project a positive company image.
  • Use proper horticultural references and uphold Interior Service Department Quality Standards.
  • Stay informed about industry trends, learn new skills, and ask questions when appropriate.
  • Work cooperatively and flexibly as part of a team; plan and prioritize work using time-management and organizational skills.
  • Advise managers promptly when additional assistance is needed.
  • Drive safely and obey posted speed limits; be able to drive in downtown urban areas.
  • Accurately and truthfully record working hours, including overtime.
  • Participate in company LEAN activities and maintain assigned areas.
  • Perform other duties as assigned.

Benefits

  • Medical coverage with company contributions as defined by the health plan.
  • Dental coverage as defined by the plan.
  • Vision coverage as defined by the plan.
  • 401(k) as defined by the plan.
  • Paid holidays as defined by company policy.
  • Personal time off (PTO) based on the accrual allotment defined by company policy.
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