Interior Design Specialist

Levin Furniture & Mattress•Wexford, PA

12d

About The Position

The Interior Design Specialist partners with customers and their families, both in-store and in their homes, to create personalized living spaces through professional sales, design guidance, and decorating services. The role builds foundational expertise in space planning, product knowledge, and client consultation, with a path toward growth as an Interior Design Professional. As skills develop, the Specialist takes on more advanced design responsibilities and delivers home furnishing solutions—including furniture, mattresses, accessories, and home décor—to meet clients’ visions and lifestyle needs. Decorating Studio packages and services are used to provide tailored, cohesive design solutions and an elevated customer experience. The position includes completing Sales Associate training, helping customers choose products suited to their style and budget, supporting purchases and delivery coordination, and participating in customer follow-up. The Specialist also assists with store operations, shadows team members during in-home or virtual consultations, and learns company tools and systems. This is a full-time retail role scheduled for 40–45 hours per week, with flexible scheduling options and availability required for days, evenings, weekends, holidays, and special events.

Requirements

Excellent and effective communication and listening skills.
Willingness to learn and ability to be trained and coached.
Customer service experience; face-to-face experience is preferred.
Experience and/or proficiency with computer-based systems and technologies, including Windows, Microsoft Office, POS systems, and digital/mobile devices.
Ability to meet the physical demands and requirements of the position.
Ability to work retail hours, including days, evenings, weekends, holidays, and special events.
Ability to sit, stand, walk, stoop, and reach regularly; climb stairs occasionally depending on location; and lift or carry up to 15 pounds.
Ability to travel or commute to different store and customer home/client-site locations.

Nice To Haves

High-energy, entrepreneurial, team-oriented people-person qualities.
Previous Interior Design experience and/or education is strongly preferred.
Sales, upselling, and/or marketing experience and/or education is preferred.
Associate’s and/or Bachelor’s Degree in Interior Design and/or ASID/ISD certification.

Responsibilities

Complete all core training required for the Sales Associate role and demonstrate the competencies needed to succeed in that role.
Greet and assist customers in a friendly, approachable manner to create a positive in-store experience.
Help customers explore furniture and décor options that fit their style and budget, with support from team members.
Ask basic questions to understand customer needs and suggest simple solutions.
Support the sales process, including purchases, financing options, and delivery coordination.
Participate in follow-up communication with customers by calls, texts, or emails to build relationships and provide support.
Assist with store operations, including tagging merchandise, organizing displays, and preparing for sales events.
Shadow and support team members during in-home or virtual consultations as needed.
Learn to use company tools and systems, including tablets, POS systems, and basic design software.
Attend training sessions and team meetings to build knowledge of products, promotions, and customer service skills.
Progressively take on more advanced design responsibilities and provide tailored home furnishing and decorating solutions.