Interior Design Retail Store Manager
Ethan Allen Global Inc•Jacksonville, FL
•$65,000 - $80,000
About The Position
The Interior Design Retail Store Manager is responsible for managing, developing, training, and motivating the design team while maintaining customer contact and achieving sales goals. The manager coaches associates to improve the professionalism of design services, develops business plans with designers, and partners with associates on design projects, customer relationships, sales performance, consultant effectiveness, and customer satisfaction. The role is accountable for the overall management and growth of the design center, including team performance, financial integrity, policy compliance, and protection of company assets.
Requirements
- Bachelor’s degree or equivalent with at least five years of experience; or high school diploma or equivalent with at least ten years of progressive relevant work experience and practical interior design experience; or a combination of both.
- Proven sales background in residential interior design.
- Broad knowledge of interior design and effective sales techniques.
- Supervisory experience.
- Entrepreneurial attitude and approach, with strong communication and organizational skills.
- Ability to lead a team and manage the design process, including reviewing design projects and providing feedback using technical and creative skills in color and space planning.
- Demonstrated ability to practice residential interior design.
- Ability to train and coach associates in design, product knowledge, sales performance, and customer service.
- Ability to work holidays, evenings, and weekends.
- Valid driver’s license, except where the associate establishes to the Company’s satisfaction that an alternate means of transportation is available during all business hours and enables performance of the job duties.
Responsibilities
- Manage the overall design center and develop, train, and motivate the design team.
- Follow Ethan Allen’s Leadership Principles, implement change initiatives, build successful team relationships, and coach associates to meet or exceed sales goals and benchmarks.
- Drive new business and sales through grassroots marketing, local business partnerships, Trade business development including PPP, social media, blogs, online forums, and other digital channels.
- Perform functions necessary to develop written business plans.
- Review monthly P&L statements with the Market Design Leader and Market Operations Leader.
- Develop and participate in local community programs to increase Ethan Allen’s exposure and awareness.
- Complete performance appraisals in accordance with company policy.
- Ensure adherence to company policies, including the Code of Conduct and policies concerning harassment, discrimination, and retaliation.
- Guide and assist key personnel to support sales growth, financial integrity, and protection of company assets.
- Implement company policies and procedures, monitor compliance, and hold the team accountable.
- Conduct design center training sessions and participate in corporate training to develop the team and business.
- Set monthly and quarterly goals with all designers in the design center.
- Contribute ideas and suggestions for policy changes that may support design center growth.
- Participate in and ensure proper inventory reconciliation.
- Propose innovative strategies to support business growth and improvement.
- Perform other duties as required.
Benefits
- 401(k) plan with employer contributions.
- Multiple medical plans with prescription drug coverage.
- Health Savings Account with employer contributions.
- Dental plan.
- Vision plan.
- Basic and supplemental group term life and accidental death and dismemberment insurance.
- Dependent group term life insurance.
- Short- and long-term disability.
- Business travel accident life insurance.
- Health care and dependent care flexible spending accounts.
- Commuter savings plans for public transit and parking.
- Voluntary whole life insurance.
- Voluntary critical care insurance.
- Voluntary accident insurance.
- Employee Assistance Program.
- Monthly incentive compensation for eligible roles based on sales growth from prior periods.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
