Interior Design Consultant

Ethan Allen Global Inc•Myrtle Beach, SC

88d•$70,000 - $115,000

About The Position

The Design Consultant works with customers to create individualized interior design solutions and sell Ethan Allen products and services. Projects may include space planning, fabric coordination, product selection, and overall design, and may involve a team or partnership-based approach. Success is measured through performance categories—including teamwork, customer service, communication, decision-making, project development, presentation, and technical skills—and sales and business-development benchmarks. Compensation is incentive-based and determined by commissions under the Design Consultant Incentive Compensation Plan; consultants are expected to meet or exceed minimum monthly sales and other benchmarks. This is a full-time position. Design Consultants represent the Ethan Allen brand, develop customer relationships, and provide as much or as little complimentary design service as each customer wants. They use design-center and in-home consultations, marketing and social media, corporate systems, and design technologies to develop projects, support sales, and deliver service before and after the sale. They coordinate with the team and leaders to support customers, maintain the design center, and develop and monitor business and grassroots marketing plans.

Requirements

High school diploma or equivalent with relevant work experience.
At least one year of practical interior design experience.
Broad knowledge of interior design and effective sales techniques.
Working knowledge of online sales and design tools.
Good listening skills and excellent oral and written communication skills.
General understanding of using social media and grassroots marketing to develop a book of business.
Valid driver’s license, unless an alternate means of transportation available during all business hours is established to the Company’s satisfaction and enables performance of the job duties.
Intermediate competency using digital floor-planning technology.
Experience using interactive technology to view design concepts, such as augmented reality, virtual reality, and other visualization tools.
Willingness and ability to learn new technologies.
Ability to meet or exceed minimum monthly sales and other benchmarks determined by Ethan Allen.

Nice To Haves

Bachelor’s degree or equivalent in a design-related field from an accredited institution.
Proven experience using social media and grassroots marketing to develop a book of business.
Experience with 3D applications.

Responsibilities

Create design solutions consistent with customer preferences and budgets.
Sell Ethan Allen products and services.
Represent the Ethan Allen brand in customer interactions; greet customers, establish rapport, obtain appointments, and conduct in-home consultations to assess needs and present individualized design solutions.
Use grassroots marketing and social media platforms to develop and grow the business.
Educate customers about Ethan Allen’s complimentary design service and tailor the level of service to their preferences.
Stay current on design and color trends.
Coordinate with the team to provide service before and after the sale, including promptly communicating order status and delays.
Participate in corporate-sponsored marketing and training programs as required.
Educate customers about available Ethan Allen-sponsored financing options.
Contribute to developing and maintaining the design center’s portfolio.
Use corporate systems and technology to design projects, create presentations, and provide professional customer service.
Enter orders using the retail point-of-sale system.
Help maintain a neat and orderly design center.
Work with the Design Center Leader/Design Sales Leader and other Design Consultants to develop and monitor business and grassroots marketing plans, exceed written goals, and suggest plan changes based on progress toward objectives.
Use technology such as 3-D Room Planner, CRM, and Live Chat to build project volume and productive relationships with prospective and current clients.
Use social media such as Facebook and Instagram to increase personal and Ethan Allen visibility, and build relationships with outside talent through platforms such as LinkedIn.
Perform other duties as required.

Benefits

401(k) plan with employer contributions.
Medical plans with prescription drug coverage.
Health Savings Account with employer contributions.
Dental plan.
Vision plan.
Basic and supplemental group term life and accidental death and dismemberment insurance.
Dependent group term life insurance.
Short- and long-term disability insurance.
Business travel accident life insurance.
Health care and dependent care flexible spending accounts.
Commuter savings plans for public transit and parking.
Voluntary whole life insurance.
Voluntary critical care insurance.
Voluntary accident insurance.
Employee Assistance Program.