Interim Vice President, Operations- Hybrid, Baltimore Office

Enterprise Residential•Baltimore, MD

1d•Hybrid

About The Position

The position responsibilities will center on managing a team of Regional Managers and on-site team members assigned to communities undergoing tax credit rehabilitation, acquisition stabilization, refinance, and properties that need enhanced operational focus. This leader and team will be supported by various shared services team members from Human Resources, Marketing and Communications, Compliance, Engineering, Procurement, Information Technology (Yardi) and Accounting. The Vice President of Operations – Emerging Portfolio will work closely with the Asset Management team in meeting financial objectives through a team process. Please note, this is an Interim position with an anticipated end date. The responsibilities and expectations with this senior management position are consistent with best-in-class apartment property management industry operating practices and include: Instill a sense of operational excellence, pride, and teamwork amongst all employees by establishing and executing a vision and principles that drive all operations. Identify opportunities to leverage best practices and develop processes that optimize financial performance and budget compliance. Ensure communities are meeting all requirements established with each transaction and that all aspects of the low-income housing tax credit program, State and local programs/housing practices, and HUD programs (REAC, MOR, EIV, Fair Housing, etc.) are managed to the exacting standards set forth by regulations, law, and development covenants. Contribute to the development and execution of an influential people operations strategy that allows for attracting and retaining talent to make each community successful. Create annual budgets, an operating forecast, a yearly capital plan (in concert with Engineering), and action plans for corrective measures by team members. Provide team members with accurate guidance, particularly around blended housing programs, e.g., LIHTC, HUD, HOME, and State and local housing programs. Review development underwriting, financial statements, and transaction covenants typically found in affordable housing and be able to communicate complex issues effectively. Maintain awareness of market/industry conditions and trends via professional organizations and regularly evaluate market conditions and comparable properties. Engage in public policy and industry forums that advance and support the work of Enterprise.

Requirements

Bachelor’s degree in a related field or equivalent work experience.
5 - 10 years of progressive leadership experience in multi-site affordable housing property management with 3 years’ experience as a leader of people and teams.
Prior urban portfolio management experience, ideally operating in the DMV area.
New construction/preservation experience with a strong record of successful lease-ups
Sound understanding of real estate and property management operations as it relates to budgeting, financial management, team development, performance management, and leasing.
Deep understanding of current trends in the real estate industry.
Attainment of relevant industry training credentials, examples from the following: CPM, CSM, RPA CPO, BCD, FHC, SHCM, NAHP, CPM, HCCP, COS, CAM, CRM, TCS, BOS, and Fair Housing training)
Strong leadership skills, analysis, problem-solving, communication.

Responsibilities

Managing a team of Regional Managers and on-site team members assigned to communities undergoing tax credit rehabilitation, acquisition stabilization, refinance, and properties that need enhanced operational focus.
Instilling a sense of operational excellence, pride, and teamwork amongst all employees by establishing and executing a vision and principles that drive all operations.
Identifying opportunities to leverage best practices and develop processes that optimize financial performance and budget compliance.
Ensuring communities are meeting all requirements established with each transaction and that all aspects of the low-income housing tax credit program, State and local programs/housing practices, and HUD programs (REAC, MOR, EIV, Fair Housing, etc.) are managed to the exacting standards set forth by regulations, law, and development covenants.
Contributing to the development and execution of an influential people operations strategy that allows for attracting and retaining talent to make each community successful.
Creating annual budgets, an operating forecast, a yearly capital plan (in concert with Engineering), and action plans for corrective measures by team members.
Providing team members with accurate guidance, particularly around blended housing programs, e.g., LIHTC, HUD, HOME, and State and local housing programs.
Reviewing development underwriting, financial statements, and transaction covenants typically found in affordable housing and being able to communicate complex issues effectively.
Maintaining awareness of market/industry conditions and trends via professional organizations and regularly evaluating market conditions and comparable properties.
Engaging in public policy and industry forums that advance and support the work of Enterprise.

Benefits

annual performance bonuses
generous paid leave programs
dental, health, and vision care plans
family-building benefits such as adoption and surrogacy support
health advocacy
Employee Assistance Program (EAP)
mental health benefits
financial education
wellness programs
auto-enrollment in the company’s 401(k) plan with employer matching contributions
learning and development opportunities
tuition reimbursement for job-related courses and certifications