Interim Support Lead Part Time-8278 Linden, NJ

Five Below•Linden, NJ

1d•Onsite

About The Position

The Interim Support Lead is a temporary member of the store management team who supports the business during its busiest time of year or covers a management team member’s leave of absence. Reporting to the Store Manager, this role helps ensure customers have an outstanding shopping experience and may serve as Manager on Duty during assigned shifts. The position supports front-end operations, cash management, merchandising, cleanliness, safety, and sales. It offers an opportunity to gain leadership experience.

Requirements

High school graduate or equivalent.
At least 1 year of management experience.
Excellent verbal and written communication skills.
Ability to multitask.
Creative thinking.
Ability to maintain composure under pressure.
Ability to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts; travel may be required.
Ability to identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
Ability to remain stationary and upright for 80% of the time.
Ability to operate cash registers, computers, hand-held devices, phones, walkies, and mobile devices; move merchandise weighing up to 25 pounds to and from heights of 5–10 feet; climb ladders; and kneel, bend, twist, stoop, and move throughout the sales floor and stock room.
Ability to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.

Nice To Haves

College experience preferred.

Responsibilities

Ensure crew members provide customers with personal, engaging service.
Train crew members on the B.E.S.T. customer service experience and help ensure fast, friendly checkout.
Help oversee store associates’ daily work and customer service.
Assist with receiving, unpacking, organizing, and placing stock on the sales floor.
Act as Manager on Duty when needed, overseeing store operations, staff, customer service, and urgent issues.
Manage store opening or closing procedures, including securing cash, locking doors, and setting alarms.
Support associate onboarding and ongoing training in store policies, product knowledge, and operating procedures.
Drive sales and control expenses by supporting merchandising, staff performance, and customer service.
Partner with the store leadership team on merchandising procedures and World Recovery.
Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.
Carry out additional responsibilities assigned by the Store Manager based on store needs.