Interim Operations Manager (51828)

WESTCARE INC•Buckhannon, WV

7d•$75,000 - $75,000•Onsite

About The Position

The Interim Regional Operations Manager for West Virginia is responsible for overseeing and optimizing operations across multiple locations within the state. This role ensures consistent execution of company standards, drives operational performance, and supports business growth throughout the region. The ideal candidate is a hands-on leader with strong organizational, leadership, and problem-solving skills.

Requirements

High School Diploma or equivalent is required
Five (5) years of comparable leadership position with similar responsibilities required
Strong computer skills and proficiency in all Microsoft Office applications required
Ability to work well, both individually and as part of a team is required
Excellent verbal and written communication skills are required
Ability to motivate, supervise, and lead a large team of diverse professionals required
Ability to handle multiple projects simultaneously required
Ability to exercise good judgment and discretion required
Ability to forge and maintain positive working relationships required
Adherence to the highest standards of ethical conduct required
Ability to maintain a professional appearance and demeanor required
Valid driver’s license and the ability to obtain and maintain WestCare’s vehicle insurance is required

Nice To Haves

Relevant certification(s) and/or licensure preferred
Graduation from an accredited four-year college with a degree in Counseling, Criminal Justice, Social Work, Psychology or other field related to the position is preferred
Previous experience in overseeing the activities of numerous employees in multiple sites is preferred

Responsibilities

Oversee and manage operations across multiple locations within the assigned region under the guidance of the COO of Appalachia Operations
Ensure all sites meet company standards for quality, service, and performance
Provides leadership for statewide employees, including providing motivation, conveying a sense of optimism, and role modeling ethical behavior
Manages external relationships with local and federal government officials, foundations, non-profits, organizations, grant officers, and other stakeholders
Supervises and coaches area leadership, ensuring they have the tools needed to run successful programs
Ensures a positive, collaborative, and inclusive working environment exists in all programs within their region
Participates with various community groups, representing WestCare as needed
Tracks revenue and expenses for the region, working closely with senior leadership and the Regional Accountant to manage budgets
Advocates for funding support for existing and new programs
Ensures all grants and contracts are properly administered, and adheres to all programmatic and financial reporting requirements
Makes hiring, disciplinary, and termination decisions in conjunction with the Regional HR Representative
Leads new business development efforts to grow programs and to meet local needs
Reviews funding opportunities and makes strategic decisions regarding program growth
Identifies compliance concerns and takes actions necessary to eliminate/minimize risks
Works collaboratively with the Foundation’s Research and Evaluation department
Supports regular agency and program evaluation, within the scope of focus, to measure effectiveness, impact, value, and sustainability
Works closely with the WestCare Foundation’s national departments including Finance and Accounting, HR, the Grants Division, the Office of the General Counsel, etc.
Assists other WestCare staff as needed to promote cooperation and portray a professional image to the community
Embraces and embodies the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation
Performs any other duties as assigned