Interim Lead

sephora.com • Toronto, ON

9d • Onsite

About The Position

As an Interim Lead at Sephora, you will leverage your passion for beauty to become a leader. You will be crucial to the store's success by inspiring your team, enhancing client experiences, and surpassing goals. Through coaching, collaboration, and a love for beauty, you will help cultivate a high-performing, inclusive environment where everyone can thrive. This role is for natural leaders with a client-first approach.

Requirements

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment
• Proven ability to coach and inspire teams to achieve goals
• Strong sales and client service skills
• Excellent communication and interpersonal skills
• Comfortable in a fast paced and dynamic environment
• Quick learner with ability to absorb and share product knowledge and training
• Physically able to lift and carry up to 50 pounds

Responsibilities

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
• Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamworkHelp promote a culture of openness where everyone feels empowered
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience

Benefits

• performance-based bonus opportunities
• a competitive benefits program
• robust learning and development initiatives aimed at promoting employee support and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed