Interim Human Resources Service Partner
About The Position
The HR Service Partner (HRSP) position is responsible for aligning City objectives with employees and management in designated service units. The position formulates partnerships across the HR function to deliver value-added service to management and employees. This position serves as a coach and mentor for leadership in assigned service units as well as a resource for employees and other positions within the HR department. The HRSP acts as a strategic service partner to assigned service units, proactively understanding their operational goals and challenges, and aligning HR strategies and solutions to support the achievement of those objectives. The City of Ann Arbor is seeking an experienced Human Resources professional to provide interim support during a period of significant organizational transition within the Human Resources Department. This 10-month assignment will focus on maintaining critical HR operations and advancing key initiatives including recruitment and selection, classification and compensation projects, performance management, policy review, employee relations, and organizational development efforts. The successful candidate will be expected to quickly assess priorities, work independently, and provide immediate value to assigned projects.
Requirements
- Bachelor's degree in business or public administration, Human Resources, Labor Relations, or related field.
- Experience leading classification, compensation, organizational design, performance management, or policy development initiatives.
- Previous experience as a Generalist or Service Partner.
- Experience in labor relations, including participating in negotiations and grievances.
- Able to lead difficult conversations with diplomacy, tact, and appropriate assertiveness.
- Experience demonstrating high emotional intelligence in managing relationships and organizational dynamics and applying critical thinking and sound judgment to complex HR situations.
- Knowledge of Federal, state, and local employment laws and regulations (FMLA, FLSA, ADA, EEO, etc.)
- Knowledgeable in the principles and practices of labor relations and collective bargaining.
Nice To Haves
- Experience supporting multiple bargaining units and interpreting collective bargaining agreements is strongly preferred.
- Professional Human Resources Certification is preferred (PHR, SPHR, SHRM-CP, SHRM-SCP).
Responsibilities
- Work with individual units, the recruiting team, and supervisors on effective and comprehensive interviewing and onboarding processes.
- Lead the creation, updating, and modification of progressions by partnering with compensation and supervisors.
- Lead and participate in classification studies, job analysis, compensation reviews, and progression development projects.
- Manage and execute strategic HR initiatives related to performance management, policy development and review, workforce planning, and organizational effectiveness.
- Support supervisors with interpreting and following individual contracts and timelines established.
- Analyze trends and metrics to develop solutions, programs, and policies.
- Identify training needs for units and individual employees and assist with individual development needs.
- Independently manage multiple projects and competing priorities while maintaining a high level of customer service and responsiveness.
Benefits
- Temp Benefit Summary
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
