Case Manager - Interim Housing (Bandera)
About The Position
Join Alcott: Make a difference! Alcott, a leading nonprofit agency dedicated to providing vital mental health and supportive housing services to low-income adults across Los Angeles County, is seeking a compassionate and organized Interim Housing Case Manager to join our dedicated Interim Housing team. If you're an empathetic problem solver with strong communication skills, and you're passionate about supporting individuals experiencing homelessness, this is your opportunity to make a direct impact on the lives of vulnerable Angelenos. Help clients take meaningful steps toward stability, recovery, and permanent housing.
Requirements
- At least one year of experience working with individuals experiencing homelessness and a bachelor’s degree in social work, psychology, or a related behavioral health field OR two years of relevant experience and a high school diploma or GED
- Experience supporting clients with co occurring mental health, substance use, or chronic health conditions is strongly preferred
- Familiarity with housing navigation, crisis response, and public benefits systems
- Excellent communication, problem solving, and advocacy skills
- Highly organized with the ability to manage multiple priorities in a fast paced setting
- Proficient in using electronic health records, Microsoft Office, and case tracking systems
- Ability to work independently while collaborating within a multidisciplinary team
- Valid California Driver’s License, clean driving record, and insurability under agency policy if applicable
- Successful completion of Live Scan and background clearance
- Must be fully vaccinated for COVID 19 and have received at least one booster or provide approved exemption
Responsibilities
- Meet with new clients within 24 hours of program entry to complete intake, provide a tour, and explain program rules and services
- Build rapport using trauma informed and harm reduction approaches to create a safe, supportive environment
- Complete intake documentation within required timeframes and coordinate room assignments with site staff
- Confirm medication intake with medical team and support continuity of care
- Conduct weekly check ins with assigned clients and document progress in CHAMP
- Support clients in obtaining critical documents such as IDs, benefits paperwork, and birth certificates
- Monitor client needs including mental health symptoms, substance use, and medication compliance
- Schedule and coordinate transportation for medical and housing related appointments
- Investigate concerns raised by staff and follow up with clients to address behavioral or engagement issues
- Collaborate with team members and attend multidisciplinary meetings to ensure coordinated care
- Develop and update individualized care plans aligned with client goals and needs
- Complete required assessments, maintain accurate records, and ensure compliance with agency and funder requirements
- Provide weekly progress updates to the Program Manager and contribute to service planning
- Perform additional duties as needed to support program success
Benefits
- 100 percent employer paid Medical and Dental coverage for the employee, with family and PPO options available at an additional cost
- 403b retirement plan with a 6% employer match
- Paid vacation and sick time
- Supervision and ongoing training opportunities to support your path toward licensure and career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
