Interim Manager Facilities

NeighborHealth•Boston, MA

About The Position

The Interim Facilities Manager is responsible for the day-to-day management and operational oversight of Public Safety, Emergency Operations, Housekeeping, and Support Staff. The role assists with facilities operations, space planning, construction and renovation projects, regulatory compliance, preventive maintenance, and departmental administration. It provides leadership, supervision, and timely decision-making to support safe, efficient, compliant, and high-quality facility operations, and serves as a resource for facility-related concerns and organizational safety and operational initiatives.

Requirements

Bachelor's degree in Business Administration, Facilities Management, Operations, or a related field; equivalent education and experience may be considered.
Demonstrated leadership and customer service skills.
Working knowledge of regulatory and accrediting agencies and requirements, including The Joint Commission, OSHA, NFPA, DPH, applicable building codes, and state and federal regulations.
Excellent organizational, time management, communication, and problem-solving skills.
Ability to prioritize multiple responsibilities, respond effectively to emergencies, and make sound decisions in a fast-paced environment.
Ability to work collaboratively with employees, leadership, vendors, contractors, regulatory agencies, and other stakeholders.
Strong attention to detail and commitment to maintaining accurate documentation and regulatory compliance.

Responsibilities

Manage Public Safety, Emergency Operations, Housekeeping, and Support Staff, including daily operations, supervision, and follow-up on issues or concerns.
Respond to routine and emergency calls involving Public Safety, Housekeeping, Emergency Operations, and Support Services.
Assume supervisory and decision-making responsibilities during routine and emergency situations.
Conduct facility condition tours and identify operational, safety, maintenance, and environmental concerns.
Assist with space planning, construction, renovation, and other facility improvement projects.
Coordinate inspections, permitting, licensing, safety requirements, and regulatory compliance for existing and new spaces.
Oversee the development, renewal, and administration of contracts and leases.
Assist with Joint Commission inspections and related preparation and follow-up activities.
Develop, implement, review, and maintain policies and procedures for Facilities, Public Safety, Emergency Operations, and Housekeeping.
Review, approve, and monitor departmental invoices and payment requests.
Maintain accurate material-handling and waste-removal records.
Review and approve time-off requests and timesheets.
Manage and monitor SolarWinds maintenance and service tickets, including assignment, tracking, and follow-up.
Manage preventive maintenance programs for all locations.
Assist with equipment usefulness and utilization reporting.
Monitor facility and equipment issues to ensure timely resolution and appropriate documentation.
Maintain appropriate staffing levels to meet departmental service requirements.
Provide or coordinate job-specific training and ensure staff are prepared to perform assigned responsibilities.
Conduct and/or oversee employee performance review processes.
Provide leadership, coaching, and support to staff while promoting accountability, teamwork, and customer service.
Serve as Co-Chair of the Safety Committee.
Participate as a member of the Policy Committee.
Support event coordination and facility-related operational requirements.
Identify opportunities to improve departmental policies, procedures, processes, and services.
Serve as backup to the Director of Facilities Maintenance.
Maintain accurate, complete, and timely departmental documentation and records.
Participate in a 24/7 on-call rotation/responsibility as required.
Perform other related duties and responsibilities as assigned.