Interim Executive Director

HallKeen Assisted Living Communities•Weymouth, MA

4d•Onsite

About The Position

HallKeen Assisted Living seeks a qualified, motivated, and experienced Executive Director to oversee its all-dementia assisted living community in Weymouth, Massachusetts. The Executive Director leads day-to-day operations, holds full P&L responsibility, and oversees community marketing. The role plans, implements, and evaluates all aspects of operations, including recruiting and training new team members. The Executive Director supervises employees to create and maintain a positive, supportive, high-functioning team. The position is responsible for maintaining high occupancy, meeting or exceeding financial budgets, achieving high customer satisfaction, and ensuring a quality-oriented workforce. The role also ensures compliance with local, state, and federal regulations and fosters a safe working and living environment.

Requirements

Bachelor’s degree in business administration, healthcare administration, or a related subject, or an associate degree with relevant experience.
Two to five years of operations management experience as an Executive Director, Assistant Executive Director, Business Office Manager, Sales Manager, or Resident Care Director, with demonstrated success meeting financial goals in retirement living, assisted living, long-term care, hospitality, or a related field.
Experience with dementia services and dementia-related behaviors.
Solid performance management skills, including communicating expectations, documenting performance conversations, coaching and documenting performance issues, and completing performance management expectations according to company guidance.
Basic computer systems knowledge, particularly Microsoft Excel and Word.

Responsibilities

Lead the development and implementation of community strategies and tactics consistent with HallKeen Assisted Living corporate objectives, and regularly communicate performance and issues to regional and divisional support teams.
Develop and implement strategies for labor, occupancy, resident mix, expenses, and service quality; review and redirect activities when necessary.
Ensure adherence to the Resident’s Bill of Rights.
Interview, hire, orient, train, supervise, lead, and evaluate staff.
Assess resident needs in relation to staff needs to set priorities and design an ongoing evaluation program.
Ensure operational and personnel practices comply with company policies and federal, state, and local regulations.
Assist with operational budgets and capital requirements, including forecasting and approving expenses.
Partner in developing quarterly marketing strategies and semi-annual competitive analyses.
Attend weekly community sales and operations support conference calls and complete weekly community performance reports.
Complete month-end financials and required monthly financial reports.
Attend regional or divisional quarterly meetings.
Serve as liaison between field operations and corporate and build relationships with corporate resources.
Participate in local community activities and establish networks and resources for resident referrals.
Review building construction and preventative maintenance regularly and make recommendations.
Work in various positions at the community and fill in as needed.
Build a high-performing team, maintain morale, and motivate the management team.
Meet the community’s financial management requirements.
Maintain a safe working and living environment.
Perform scheduled marketing activities to increase census.
Perform other duties as assigned.