Interim Executive Director

Windrose at Weymouth•Weymouth, MA

3d•Onsite

About The Position

HallKeen Assisted Living seeks a qualified, motivated, and experienced Interim Executive Director to oversee Windrose at Weymouth, an all-dementia assisted living community in Weymouth, Massachusetts. The Executive Director leads day-to-day community operations, has full P&L responsibility, and oversees marketing. The role plans, implements, and evaluates all aspects of operations, including recruiting and training team members and supervising employees to build a positive, supportive, high-functioning team. The Executive Director is responsible for maintaining high occupancy, meeting or exceeding financial budgets, achieving high customer satisfaction, and ensuring a quality-oriented workforce. The role must comply with applicable local, state, and federal regulations and foster a safe working and living environment.

Requirements

Bachelor’s degree in business administration, healthcare administration, or a related subject; alternatively, an associate degree with relevant experience.
Two to five years of operations management experience as an Executive Director, Assistant Executive Director, Business Office Manager, Sales Manager, or Resident Care Director, with demonstrated success meeting financial goals in retirement living, assisted living, long-term care, or related fields such as hospitality.
Experience with dementia services and dementia-related behaviors.
Solid performance management skills, including communicating expectations, documenting performance conversations, coaching and documenting performance issues, and completing company-guided performance management expectations.
Basic knowledge of computer systems, particularly Microsoft Excel and Word.

Responsibilities

Lead the development and implementation of community strategies and tactics consistent with HallKeen Assisted Living corporate objectives, and communicate performance and issues to regional or divisional support teams.
Develop and implement strategies for labor, occupancy, resident mix, expenses, and service quality; review and redirect activity as needed.
Ensure adherence to the Resident’s Bill of Rights.
Interview, hire, orient, train, supervise, lead, and evaluate staff.
Assess resident and staff needs to set priorities and guide ongoing evaluation programs.
Ensure operations and personnel practices comply with company policies and federal, state, and local regulations.
Assist with operational budgets and capital requirements, including forecasting and approving expenses.
Partner in developing quarterly marketing strategies and semi-annual competitive analyses.
Attend weekly sales analysis and operations support calls and complete weekly community performance reports.
Complete month-end financials and required monthly financial reports.
Attend regional or divisional quarterly meetings.
Serve as liaison between field operations and corporate, building strong relationships with corporate resources.
Participate in local community activities and establish networks and resources for resident referrals.
Review building construction and preventative maintenance regularly and make recommendations.
Work in various community roles and fill in as needed.
Build a high-performing team, maintain morale, and motivate the management team.
Meet the community’s financial management requirements.
Maintain a safe working and living environment.
Perform scheduled marketing activities to increase census.
Perform other duties as assigned.