Interim Director, Learning Commons

Santa Fe College•Gainesville, FL

10h

About The Position

The Learning Commons at Santa Fe College (SF) is designed to support the academic success of all Santa Fe College students by offering free tutoring, success coaching, and skill-building workshops in-person and online. The Learning Commons partners with students, faculty, staff, and college departments and centers to develop sustainable, accessible and student-focused support systems. The Learning Commons Director provides leadership, strategic direction, and oversight for all aspects of the Northwest Learning Commons and is responsible for developing and improving student support services, including tutoring, academic coaching, and co-curricular programs. The Director promotes a student growth mindset and collaborates with faculty and staff to strengthen student support services that foster personal, academic, and professional achievement. Additionally, the Director oversees recruitment and training of Learning Commons staff, manages the budget, evaluates Learning Commons services, ensures compliance with federal and institutional policies and regulations, and fosters professional partnerships to expand academic support.

Requirements

A Master’s degree in areas of education or in an academic field relevant to academic skills development with two (2) years of work experience in higher education and/or in academic advisement, student support services, or a closely related area or a combination of closely related education and/or experience equal to eight (8) years.
Prior supervisory experience is required.
A criminal background check will be conducted.

Nice To Haves

A Ph.D. or D.Ed. in an appropriate field of education, or in an academic field related to academic skills development.
Prior experience with both higher education teaching and student support beyond the classroom, as well as experience with diagnostic and classroom assessment, computer-based tracking and education advisement.

Responsibilities

Provides strategic leadership and administrative supervision for the NW Learning Commons, including oversight of staff onboarding and training, provision of students services and programs, ongoing service enhancements, operation reviews for cost-effectiveness, and budget creation and management.
Oversees recruitment and hiring of all full- and part-time staff in collaboration with the Learning Commons Coordinators; implements performance appraisals and evaluations; provides professional development opportunities.
Provides direct service to students by developing and offering success-focused programs, personalized coaching, and tutoring assistance to help them achieve their academic goals.
Partners with faculty and staff collegewide to develop student learning assignments and create activities that increase student success and retention.
Promotes the development of co-curricular assignments and ePortfolio expansion with academic and student services departments, when appropriate.
Develops programs and opportunities for students to develop a growth mindset and understand metacognition to support their personal, academic, and professional success.
Creates and implements annual plans for service offerings, cross-departmental collaborations, event attendance, and student academic success activities.
Oversees the development, update, and use of software related to tutoring, academic success coaching, and library services; manages access and permissions to SF accounts and student services software within areas of assigned responsibility.
Develops, leads and provides accurate and timely data assessments and reports of services and resource usage; recommends institutional practices to improve effectiveness of services.
Contributes ideas and feedback on how the Learning Commons can support the college’s strategic goals and funding plans related to student learning, development and retention.
Create and oversee strategic partnerships for expanding tutoring and coaching services across all departments and centers.
Leads the completion and submission of new applications and renewals for Tutor and Peer Coaching programs.
Promotes innovation and best practices in Learning Commons services and outreach activities; maintains a working knowledge of nationwide trends.
Manages annual program budgets, monitors and reviews expenditures regularly, maintains equipment inventory records, and prepares detailed budget reports, including tutoring cost projections.
Collaborates with department chairs and applicable senior leadership to propose course fees necessary for the operation and expansion of tutoring services.
Promotes the Learning Commons to internal and external communities, presenting opportunities and activities to participate in increasing student engagement.
Serves on internal and external committees, including ad hoc and screening committees; represents student academic support services and the development of retention programs in academic affairs.
Manages escalated student and staff issues in a professional and timely manner in accordance with College Rules and policies.
Ensures all federal and college regulations are met related to privacy, security, and confidentiality of student information, and train all staff on FERPA and other sensitive information control.
Provides service to the college through participation in events, committees, and other college activities.
Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.
Strictly honors the privacy, security, and confidentiality of student records and other sensitive information according to appropriate state, federal, and college regulations, policies, and procedures.
Provides service excellence through courteous, informed, accessible, and professional engagement.
Performs other duties as assigned.