Interface Analyst

Healthcare Systems and Technologies, LLC•Nashville, TN

3d•Remote

About The Position

As part of the interoperability department, this role works to establish interfaces for surgery center clients and their business partners. Interfaces are critical to client success with the HST platform and are implemented alongside a core HST product or post-implementation of our core products. The role requires understanding project plans, business processes, and information technology. Quality Assurance testing and application function verification may also be necessary.

Requirements

2-3 years’ work experience in information technology, computer systems, computer science or related field
Working knowledge of interface/integration technology concepts (e.g., HL7, APIs, databases, client-server, querying software, and communications protocols)
Strong communication, problem-solving, and time management skills
Organizing and managing workloads and backlogs in a fast-paced environment
Excellent customer service skills
Strong analytical and decision-making skills
Able to work independently and as part of a tightly integrated team
Ability to generate clear documentation with attention to detail

Nice To Haves

Some experience with SQL preferred
Experience with Mirth and/or other healthcare data engines a plus
Bachelor’s degree preferred with three or more years diversified technical support experience in a corporate environment
Associates or Technical School degree with five or more years diversified technical support experience in a corporate environment

Responsibilities

Install and maintain interfaces for surgery center clients and their business partners.
Proactively coordinate with internal teams, client IT teams, and HST vendors to obtain configuration information, coordinate and test interface installs.
Identify areas of improvement to streamline interface implementations.
Routinely manage and troubleshoot issues with live interfaces and escalate issues to the development team as needed.
Document interface install processes and process changes.
Support QA efforts for interface products in conjunction with the product and development teams.